Project Manager (TS Clearance)

Intact Technology • Reston, VA

5d • $110,000 - $160,000 • Onsite

About The Position

To lead key client projects and help our clients become extraordinarily more successful than their industry peers. In this role, you will lead end-to-end ServiceNow engagements in a secure federal environment, working closely with technical Subject Matter Experts (SMEs), project teams, and customer stakeholders. You will manage project scope, schedule, risks, dependencies, and team accountability while ensuring delivery aligns with customer requirements and meaningful business outcomes.

Requirements

• 5+ years of progressive experience in a project management role.
• Must possess current Top Secret (TS) security clearance.
• Must be willing and eligible to obtain SCI access as required for the role.
• Must be willing to work on-site five days per week in a secure SCIF environment in the Northern Virginia/DMV area.
• Bachelor’s degree in Business Administration or related field.
• Experience managing ServiceNow delivery engagements or implementations across one or more ServiceNow products or solution areas.
• Strong understanding of IT Service Management (ITSM) principles and IT operational processes.
• Experience managing technical service delivery teams within a consulting and/or federal environment.
• Strong client and stakeholder management skills, with the ability to work effectively across technical teams, customers, and contractors.
• Ability to manage competing priorities and perform effectively under pressure.
• Ability to effectively leverage AI and digital tools to enhance productivity, decision-making, and project delivery.

Responsibilities

• Lead ServiceNow projects across one or more platform products and workflows based on customer and program needs.
• Work alongside ServiceNow technical SMEs to develop detailed project plans aligned with established scope of work and customer requirements.
• Maintain alignment between customer objectives, technical execution, and project outcomes.
• Coordinate cross-functional efforts across ServiceNow delivery teams.
• Develop and manage detailed project plans aligned with contractual scope and customer requirements.
• Track project schedules, risks, dependencies, resources, and overall progress.
• Facilitate issue resolution and proactively identify and manage project risks.
• Maintain project documentation, status reporting, and governance standards.
• Leverage AI and intelligent tools to improve project planning, reporting, risk identification, documentation, and overall delivery efficiency.
• Build, develop, and maintain positive and meaningful client and subcontractor relationships.
• Serve as a key point of contact between customer stakeholders and technical delivery teams.
• Communicate early and often with project stakeholders regarding status, risks, issues, and outcomes.
• Ensure the execution of high-quality work, delivery of meaningful business outcomes, and a positive customer experience.
• Track team performance and provide constructive feedback to support development and growth.
• Serve as a mentor to project team members and peers.
• Foster accountability, collaboration, and continuous improvement.
• Cultivate and promote Intact’s culture and values within each project team.

Benefits

• Ongoing personal and professional development opportunities.
• Flexible paid time off, plus 12 paid holidays.
• Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
• Qualified 401(k) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level