Project Manager, Optimization

Priority Technology Holdings, LLC Remote, US,
$65,000 - $75,000Remote

About The Position

As a Project Manager of Optimization, Payment Operations, you will spearhead initiatives aimed at launching new projects, streamlining processes, change management, and elevating the customer experience. You'll be instrumental in driving projects from conception to realization, ensuring they deliver tangible business impacts.

Requirements

  • 1-3 years of experience in project coordination, operations, or fintech.
  • Demonstrated experience in leading projects, influencing others, analytical thinking, and executing and implementing complex projects.
  • A keen eye for identifying process improvements.
  • Proven ability to identify open questions or areas of ambiguity and initiate conversations with the relevant parties to clarify unknowns.
  • Exceptional written and oral communication skills, demonstrating strong analytical thinking.
  • Ability to build and cultivate relationships within an organization to support project success.
  • Experience working at a Payments Company and/or a financial institution
  • A Bachelor's degree in Business Administration, Finance, Information Systems or related fields

Nice To Haves

  • Card issuing experience is a plus

Responsibilities

  • Lead initiatives to drive new projects, process improvements, change management, and enhancements in customer experience.
  • Anticipate potential bottlenecks, prioritize projects effectively against business needs, and navigate technical constraints to ensure project success and quality outcomes.
  • Take full ownership of projects from the initial recommendation through to implementation, ensuring quality and that they achieve the desired business impact.
  • Forge and maintain strong relationships across cross-functional internal and external teams to facilitate project success.
  • Undertake ad hoc, data-intensive projects, applying strong analytical skills and comfort with numbers to inform decisions.

Benefits

  • Bonus programs
  • 401(k) match
  • Employee Stock Purchase Program (ESPP)
  • HSA and FSA options
  • Financial wellness resources and employee discount programs
  • Medical, dental, and vision coverage
  • Mental health support for employees and dependents through Lyra Health
  • Family planning and women’s health benefits through Carrot
  • Gym membership reimbursement and virtual wellness programs (including yoga)
  • 3 weeks PTO to start, with unlimited PTO after year one
  • Education expense reimbursement
  • Leadership development programs
  • Certified Payments Professional (CPP) certification support
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