Project Manager

TwoSeven Inc.•New York, NY
•$90,000 - $120,000•Onsite

About The Position

TWOSEVEN is seeking a highly organized, strategic, and proactive Project Manager to oversee the design, fabrication, and delivery of fast-paced creative projects. This client-facing role builds and maintains long-term partnerships while aligning clients, internal teams, and external vendors to deliver projects on time, within budget, and to high quality standards. Working closely with Design and Production, the Project Manager translates client goals into clear plans, anticipates challenges, and follows through on decisions and outstanding work. TWOSEVEN is a multidisciplinary design/build firm in Brooklyn, New York, specializing in store window displays, retail environments, showrooms, event activations, exhibitions, and limited-edition artwork. Its operations combine a design studio, fabrication workshops, and installation teams. The Project Manager serves as the primary client liaison and account lead, manages estimates, budgets, schedules, production plans, project teams, vendors, quality control, installations, and project closeout. The role involves coordinating across design and production disciplines, maintaining project documentation, and supporting workflow improvements. The position requires flexible availability for occasional extended hours, overnights, weekends, and out-of-state travel when needed. The salary range is $90,000–$120,000 per year, commensurate with experience, plus comprehensive benefits and incentives.

Requirements

  • At least 3 years of project management experience in fast-paced creative production environments.
  • Proven ability to deliver projects that meet client expectations while maintaining schedule, budget, and profitability.
  • Experience managing client relationships and polished, professional written and verbal communication skills.
  • Strong knowledge of materials, hardware, production methods, and vendor management.
  • Ability to read, interpret, and work from shop and architectural drawings.
  • Proficiency in Adobe Creative Suite and project management software.
  • Expert-level knowledge of Microsoft Office, especially Excel.
  • Strong organization, attention to detail, time management, and multitasking abilities.
  • Calm, solution-driven, collaborative approach under pressure and ability to work effectively across departments.
  • Flexible availability for occasional extended hours, overnights, weekends, and out-of-state travel when needed.
  • Professional, punctual, dependable, and accountable.
  • Must be eligible to work in the United States.

Nice To Haves

  • Bachelor’s degree in design, architecture, or a related creative field preferred.
  • Display or exhibition fabrication experience strongly preferred; hands-on experience is a plus.
  • Working knowledge of AutoCAD, SolidWorks, or Rhino is a plus.

Responsibilities

  • Serve as the primary client liaison and account lead, managing relationships throughout the project lifecycle through proactive communication, scheduling, and problem-solving.
  • Manage client expectations, provide transparent updates and practical solutions with cost and schedule implications, and obtain critical approvals.
  • Maintain client relationships and support outreach to generate repeat work, referrals, and new business.
  • Conduct site surveys to document project scope, dimensions, conditions, access requirements, and pricing assumptions.
  • Develop and manage project estimates, budgets, and schedules; coordinate purchasing and outsourced services with the Purchasing Coordinator, Bookkeeper, and relevant department heads.
  • Monitor costs against budgets and profitability goals, track labor accurately, and keep the Bookkeeper informed about progress, billing milestones, and purchasing commitments.
  • Track project changes, assess cost and schedule impacts, obtain approvals, and inform clients and teams before execution.
  • Receive assignments from the Project Director and develop estimates, schedules, production plans, and project kick-offs.
  • Coordinate design, fabrication, machine, metal, paint, soft goods, and print departments, as well as vendors, to align deliverables, timelines, and responsibilities.
  • Manage assigned Technical Designers’ priorities, deliverables, and deadlines, coordinating production needs with the Production Director, Production Managers, Lead Fabricators, and department heads.
  • Escalate technical, staffing, or schedule constraints early, propose next steps, and follow through until resolved.
  • Support peers across departments and contribute to improvements in company workflows and systems.
  • Work with the design team to create actionable instructions that align client goals, design intent, and production capabilities.
  • Collaborate with contractors, engineers, regulatory agencies, tradespeople, AV specialists, riggers, and logistics providers.
  • Coordinate prototyping and sampling with design and production teams and secure approvals.
  • Inspect work with design and production leads against drawings and approved samples, document condition with photos, and ensure defects are resolved or escalated before packing, dispatch, and handover.
  • Plan and manage installation and strike execution, coordinating site access, crews, equipment, transportation, sequencing, and protection of finished work and client property.
  • Coordinate packing, crating, shipping, staging, and installation documentation.
  • Remain actively involved on-site as required and coordinate coverage and handoffs between site and shop teams.
  • Maintain organized, accessible project files, current timelines, and milestones in required planning and tracking systems.
  • Complete outstanding work and coordinate billing, cost reconciliation, material returns, storage or disposal, and project closeout.
  • Prepare post-project surveys and analysis to inform project reviews and process improvements.

Benefits

  • Employee health insurance with three plans available after a two-month waiting period; TWOSEVEN covers 55% to 70% of the premium.
  • 401(k) matching of up to 4% of salary after one year of employment.
  • Profit-sharing of up to 5% of salary after one year of employment.
  • Up to 80 hours of paid time off per year.
  • Up to 40 hours of sick leave per year.
  • Six paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
  • Life insurance, short-term disability insurance, and long-term disability insurance.
  • Paid Family Leave.
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