Project Manager

KeyBank•Brooklyn, OH
•$69,000 - $105,000•Hybrid

About The Position

The Project Manager leads small- and mid-size projects or phases of larger projects that typically affect a Line of Business and/or functional areas. The role guides projects from planning through final implementation using standard project, change management, and risk management methodologies. The Project Manager sets stakeholder expectations through planning and maintains transparency through communication and reporting. The role also establishes and maintains collaborative, trusted-advisor relationships. The position works with business leaders and stakeholders to define and manage project scope, objectives, requirements, deliverables, dependencies, schedules, risks, communications, and change-management activities. It coordinates resources and vendors as needed and supports effective project delivery while following KeyBank policies and procedures.

Requirements

  • At least 3 years of relevant experience.
  • Bachelor’s degree preferred, or equivalent experience required.
  • Extensive experience with project management strategies and tactics, including planning, organizing, monitoring, and controlling projects and efficiently utilizing resources.
  • Working knowledge of analytical techniques and tools for identifying root causes and developing alternative solutions.
  • Working knowledge of self-management practices, including prioritizing and allocating time across concurrent objectives, projects, groups, or activities.
  • Working knowledge of organizational change techniques and managing transitions to desired culture, practices, structure, and environment.
  • Extensive experience with effective communication concepts, tools, and techniques.
  • Working knowledge of team-building techniques and the ability to form and manage effective teams.
  • Working knowledge of leadership practices and the ability to engage others in setting and achieving objectives.
  • Working knowledge of project planning tools and techniques for planning, estimating, resourcing, and scheduling.
  • Working knowledge of project control and reporting, including monitoring project progress and delivery schedules.
  • Working knowledge of major tasks, deliverables, and formal application-delivery methodologies.
  • Working knowledge of collaborative techniques and approaches to support continuous improvement and cross-functional problem solving.
  • Demonstrate Key’s Values and abide by Key’s Code of Conduct.

Nice To Haves

  • Project Management Professional (PMP) certification from PMI; preferred but not required.

Responsibilities

  • Work with business leaders to define project scope and manage scope changes, objectives, requirements, deliverables, and value propositions aligned with stakeholder goals.
  • Develop integrated project plans; identify and manage dependencies and critical paths; and track and report project checkpoints and status in accordance with project policy standards.
  • Ensure potential impacts to external client experience are addressed in project solutions and plans.
  • Coordinate projects using applicable delivery methodologies, including waterfall and agile.
  • Lead communication planning, execution, and reporting with project team members, and liaise with key stakeholders.
  • Develop change-management plans and support their design and implementation, including communications and training.
  • Identify, track, escalate, and resolve issues and conflicts; perform impact analysis and prioritization; monitor dependencies; and escalate risks with corrective or mitigating actions.
  • Perform project initiation activities and administer checkpoints to drive delivery and mitigate or resolve bottlenecks.
  • Gather estimated durations from resources needed to achieve project goals and assess the need for additional staff and/or vendors.
  • Perform other assigned duties; responsibilities and activities may change or be added at any time with or without notice.
  • Comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in the best interests of Key’s clients and Key.

Benefits

  • Eligible for incentive compensation, which may include production, commission, and/or discretionary incentives.
  • Eligible for benefits; the posting refers applicants to a separate benefits list.
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