Project Manager

TRAX ANALYTICS LLC•Alpharetta, GA

4d•$80,000 - $95,000•Hybrid

About The Position

The Project Manager is responsible for managing the full lifecycle of TRAX projects, including planning, coordination, execution, and client communication. You will work directly with enterprise clients, contractors, and internal teams to deploy TRAX solutions including IoT hardware, software platforms, and integrations. This is a hands-on, execution-focused role requiring strong organizational skills, ownership mentality, and the ability to manage multiple concurrent projects. This role requires 2-3 days in office in Alpharetta, GA. Flexible work from home options available.

Requirements

Bachelor’s degree or equivalent experience
3–6 years of project management, implementation, or operations experience
Experience managing client-facing technology projects
Proven ability to manage multiple projects simultaneously
Strong organizational and time management skills
Excellent communication skills
Strong problem-solving ability
Ability to work independently and take ownership
Experience utilizing Project Management tools like TeamWork

Responsibilities

Lead full lifecycle of client projects from kickoff through go-live and handoff to Client Success
Develop and manage project plans, timelines, and milestones
Ensure projects are delivered on time, within scope, and within budget
Identify risks and proactively implement mitigation plans
Manage multiple concurrent deployments across various client locations
Serve as primary operational point of contact for assigned client projects
Lead client kickoff meetings, project reviews, and status calls
Manage client expectations and ensure strong client experience
Coordinate with client IT teams, facilities teams, and leadership
Coordinate installation of TRAX hardware, sensors, and supporting infrastructure
Manage relationships with installation vendors, contractors, and partners
Support light installation needs of TRAX hardware
Ensure successful deployment, testing, and system readiness
Coordinate with internal teams including: Sales, Client Success, Product and Engineering, Implementation, Operations
Ensure smooth transition from Sales to Implementation to Client Success
Escalate and resolve issues efficiently
Track project progress and maintain accurate documentation within PM Software
Provide regular status updates to leadership
Maintain project records, timelines, and deployment details
Ensure internal systems are updated with accurate project information