Marketing Agency - Project Manager

Capgemini•New York, NY

1d•$65,000 - $80,000•Onsite

About The Position

Capgemini is seeking a dynamic and detail-oriented Project Manager with 3–4 years of experience to support an email marketing program for a US-headquartered financial services client. This is a hands-on, client-facing role requiring strong coordination, communication, and execution skills to manage end-to-end campaign delivery within a fast-paced digital marketing environment. The ideal candidate will be responsible for managing campaign workflows, aligning with stakeholders, and ensuring the timely delivery of high-quality email marketing initiatives using tools such as Adobe Workfront and Salesforce Marketing Cloud (SFMC).

Requirements

3–4 years of experience in project management, preferably in digital or email marketing.
Strong understanding of email marketing workflows and campaign lifecycle.
Hands-on experience with Adobe Workfront or similar project management tools.
Familiarity with Salesforce Marketing Cloud (SFMC) is highly preferred.
Excellent communication and stakeholder management skills.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Strong problem-solving skills with attention to detail.

Responsibilities

Build and maintain strong relationships with client-side stakeholders and internal teams.
Act as the primary point of contact throughout the campaign lifecycle.
Understand business objectives, gather requirements, and identify gaps in content and execution.
Support the planning and execution of email marketing campaigns.
Develop and manage detailed project timelines, ensuring milestones and deadlines are met.
Oversee campaign workflows, approvals, and deliverables from initiation to completion.
Collaborate with design, content, and email development teams to ensure timely delivery of assets.
Facilitate smooth hand-off of copy, visuals, and requirements to SFMC developers.
Coordinate cross-functional teams within Capgemini to ensure alignment and efficiency.
Track project progress using Adobe Workfront and other tools.
Communicate regular status updates to stakeholders.
Identify potential risks and proactively implement mitigation strategies.
Ensure campaigns are properly tested and validated for accuracy, functionality, and performance.
Coordinate with SMEs to review Salesforce Marketing Cloud setups (emails, journeys, data integrations).
Ensure campaigns meet quality standards and deliver a seamless customer experience.