Project Manager
About The Position
As a Sales Team Member, you will manage customer inquiries, prepare accurate and timely quotes, coordinate purchase orders, and ensure seamless communication between customers and internal teams. This role is responsible for delivering solutions that meet customer needs while maximizing business margin and ensuring strict adherence to company processes. Additional duties will include: Interpret complex information including engineering packages to determine customer requirements and offer solutions that create high levels of customer satisfaction Create accurate and professional quotations packages from customer specifications/drawings using applicable software Negotiate pricing and delivery terms with both vendors and customers; expedite orders when required Prepare accurate quotes based on tender documents and project specifications. Communicate clearly with customers regarding quote timelines, missing information, and clarifications. Follow up with customers to ensure orders are filled properly and promptly Investigate customer and vendor problems; resolve any pricing shortfalls and material returns in a timely manner Manage drawing requests, updates, and revisions in coordination with PM and drafting team. Track changes via Change Orders Provide complete handover packages to Production, including drawings, quotes, vendor details, Project Overview Form, and transmittal letters as required. Support the Profit Centre team as an expert in the specifics around projects and product information Communicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk Perform other tasks as requested by the Profit Centre Manager
Requirements
- Grade 12 diploma or equivalent
- A minimum of 1 year of related experience – preferably in the construction industry
- Proficient in the use of Microsoft Office software
- Possess a strong work ethic and a high standard of integrity
- Ability to develop comprehensive product and product application knowledge
- Excellent customer service and sales experience
- Strong planning and organizational skills; ability to work under tight timelines and multiple deadlines
- Strong written and verbal communication skills to build and maintain effective working relationships with customers, vendors, and teammates
- Energetic, self-motivated, and able to work independently
- Ability to learn and operate the applicable software
- Intermediate math skills
Nice To Haves
- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
- Knowledge of the construction industry
- Previous sales experience
- Engineering skills are an asset
Responsibilities
- Manage customer inquiries
- Prepare accurate and timely quotes
- Coordinate purchase orders
- Ensure seamless communication between customers and internal teams
- Deliver solutions that meet customer needs while maximizing business margin and ensuring strict adherence to company processes
- Interpret complex information including engineering packages to determine customer requirements and offer solutions that create high levels of customer satisfaction
- Create accurate and professional quotations packages from customer specifications/drawings using applicable software
- Negotiate pricing and delivery terms with both vendors and customers; expedite orders when required
- Prepare accurate quotes based on tender documents and project specifications
- Communicate clearly with customers regarding quote timelines, missing information, and clarifications
- Follow up with customers to ensure orders are filled properly and promptly
- Investigate customer and vendor problems; resolve any pricing shortfalls and material returns in a timely manner
- Manage drawing requests, updates, and revisions in coordination with PM and drafting team
- Track changes via Change Orders
- Provide complete handover packages to Production, including drawings, quotes, vendor details, Project Overview Form, and transmittal letters as required
- Support the Profit Centre team as an expert in the specifics around projects and product information
- Communicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk
- Perform other tasks as requested by the Profit Centre Manager
Benefits
- Profit Sharing
- On-the-job training
- Growth potential with competitive salary
- Benefits
- Pension plan with employer contributions
- Work-life balance
- Flex time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
