Project Manager (Trenton, NJ Area)

SimpliGov LLCTrenton, NJ
Remote

About The Position

SimpliGov is seeking a highly organized and client-focused Project Manager to lead successful implementations of their SaaS solutions for government customers. This role is crucial at the intersection of technology, operations, and public sector delivery, ensuring projects are completed on time, within scope, and aligned with customer and business objectives. The position is fully remote, requiring the candidate to be based within a one-hour commute of Trenton, NJ. Occasional in-person visits to state agencies (one to two times per week) and travel to customer locations, industry events, and company gatherings are expected. The role demands a blend of strategic consulting, technical understanding, and program management skills, with the ability to engage effectively with C-level executives, department heads, and technical leads, while also possessing a strong knowledge of product functionality. The ideal candidate will excel in a dynamic environment, manage diverse stakeholders, and demonstrate a combination of execution excellence and strong relationship management.

Requirements

  • 4+ years SaaS or implementation PM experience
  • Based within an hour's drive of Trenton, NJ, with the ability to travel to state agencies up to twice a week
  • Proven ability to successfully manage multiple client engagements
  • Strong organization, communication and stakeholder management
  • Experience with PM tools (MS Project, Accelo, Jira, etc.)
  • Exceptional attention to detail and emotional intelligence
  • Demonstrated experience identifying and mitigating project risks

Nice To Haves

  • Exposure to government customers and operations strongly preferred

Responsibilities

  • Manage multiple client projects simultaneously
  • Lead end-to-end SaaS implementations
  • Act as primary client contact and manage expectations
  • Identify and mitigate risks, handle objections and manage to set scope, budget timelines, and priorities
  • Drive stakeholder alignment and decision-making both internally and externally
  • Maintain detailed project plans and ensure timely delivery while keeping all stakeholders informed of status, risks, tradeoffs
  • Apply Agile, Waterfall, or Hybrid methodologies
  • Coordinate cross-functional teams
  • Ensure quality, responsiveness, and attention to detail
  • Support PMO standards, reporting, and governance
  • Proactively identify gaps, inefficiencies, and opportunities within Professional Services processes and workflows
  • Lead the design, development, and rollout of improved internal processes, templates, and standards
  • Own and drive cross-departmental initiatives that advance the Professional Services organization's scalability and effectiveness
  • Collaborate with Sales, Product, Support, and Engineering to align on delivery standards and improve the customer journey
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