Project Manager

Walker Digital Table Systems L•New York City, NY

5d•Remote

About The Position

The Project Manager is responsible for leading cross-functional teams to deliver complex projects on time, within scope, and within budget. This role requires a balance of technical understanding, strategic planning, and exceptional client communication to ensure successful product implementations and ongoing customer satisfaction. The Project Manager serves as the primary point of contact for clients, coordinating all aspects of the project lifecycle, mitigating risks, and driving continuous improvement initiatives. A strong understanding of project management methodologies, client engagement, and regulatory compliance particularly within the casino gaming industry is highly valued in this role. This is a remote position. Candidates must reside within the Northeast or Tri-State region and be located within reasonable proximity to a major airport to support client travel requirements. Travel up to 50% is required.

Requirements

Strong knowledge of project management methodologies and tools, including Agile, Scrum, Waterfall, MS Project, and JIRA.
Technical understanding of software development and web technologies.
Strong working knowledge of Microsoft Office 365.
Excellent organizational, analytical, problem-solving, and decision-making skills.
Exceptional interpersonal and communication skills with experience managing client relationships.
Proven ability to manage multiple projects simultaneously while meeting deadlines and budget expectations.
Must be authorized to work in the United States.

Nice To Haves

Familiarity with Smartsheets or similar project management platforms preferred.
Understanding of casino gaming regulations and compliance standards is a plus.
PMP, PRINCE2, or equivalent certification preferred.
Ability to travel up to 50% to support client and business needs.

Responsibilities

Develop detailed project plans, including timelines, milestones, and resource allocation, to support successful product implementations.
Manage all phases of the project lifecycle from initiation through closure.
Coordinate with internal teams, clients, and vendors to ensure projects are delivered on time, within scope, and within budget.
Monitor project progress and proactively address issues that may impact delivery timelines or project success.
Serve as the primary point of contact for clients throughout the project lifecycle.
Build and maintain strong client relationships through clear, consistent communication.
Gather, document, and manage client requirements to ensure alignment with project deliverables.
Provide regular project status updates and promptly address client concerns.
Collaborate with cross-functional teams including Product Development, Engineering, Marketing, and Support to align project objectives with business goals.
Facilitate communication among stakeholders to ensure transparency and accountability.
Escalate project risks, blockers, or resource concerns to leadership as needed.
Identify potential project risks early and develop mitigation strategies to minimize impact.
Manage project scope, schedules, budgets, and change requests using established project management methodologies and tools.
Help prevent scope creep and ensure projects remain aligned with approved objectives.
Ensure project activities comply with applicable regulatory requirements within the casino gaming industry.
Maintain accurate and comprehensive project documentation, including requirements, timelines, change logs, and post-launch evaluations.
Conduct post-project and post-launch reviews to identify opportunities for improvement.
Share lessons learned and best practices to support future project success.
Measure and evaluate project performance using appropriate reporting tools and techniques.