Project Manager

Midwest Applied Solutions•Island Lake, IL

12d•Hybrid

About The Position

Midwest Applied Solutions and Mechanical Equipment are a premier independent HVAC Equipment and Solutions provider in Illinois. Our sales territory includes Chicagoland and Central Illinois. We represent over 30 equipment manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems. Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in the Midwest. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders. We are seeking a dynamic, service-driven individual who thrives in working in a fast-paced, relationship-rich environment. In this role, the Project Manager will support a sales team, manage and track projects from beginning to end and provide effective, friendly customer service to team members, customers and factories concerning the details of the project.

Requirements

Associate’s Degree in business or related field and 3+ years’ experience in customer service, or project management; or 5+ years’ equivalent combination of education and experience
Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools
Excellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team members
Strong customer service skills to address inquiries and resolve issues
Analytical skills to diagnose and solve technical problems
Ability to identify sales opportunities and develop relationships with potential customers
Regular interaction with customers via phone, email, and video conferencing
Strong technical aptitude and ability to understand complex engineering concepts
Ability to work independently as well as part of a team
Strong attention to detail
Ability to work in a fast-paced environment

Nice To Haves

HVAC, mechanical contracting, engineering or construction industry experience a plus

Responsibilities

Track orders from purchase through delivery, including ship dates, factory coordination, and customer updates
Maintain and update CRM systems with bid activity, project status, and work-in-process data
Review project plans and specifications to ensure alignment with scope and requirements
Develop and manage project schedules, coordinating equipment procurement and tracking long-lead items to prevent delays
Coordinate across Parts, Service, Accounting, and Sales teams to support invoicing, reporting, and overall project execution
Communicate effectively with customers, factories, and internal teams regarding project details, timelines, and updates
Prepare, track, and distribute submittmits and project documentation in accordance with contract requirements and standards
Manage warranty administration, including ordering service parts, tracking shipments, securing order acknowledgements, and pursuing reimbursements
Oversee project closeout documentation, including IOMs, warranties, spare parts, and startup reports
Assist with financial and operational tasks such as invoice review, purchase orders, change orders, and sales forecasting support
Generate, analyze, and distribute reports to support project tracking and management decisions
Provide administrative and operational support to the sales team, including data entry and document management
Regular, consistent and necessary to meet the needs of the business
Performs other duties and responsibilities as assigned
Must conduct self in an ethical, legal, and responsible manner at all times
Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct