Project Manager 3-USA-CRP

Diversified•Richmond, VA

12d•Hybrid

About The Position

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology. At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it. Candidates for this role should have Electronic Security Services Experience!

Requirements

Bachelor’s degree or equivalent experience
5+ years of Project Management experience in commercial construction trades and settings or experience with Electronic Security Systems (ESS)
Proven ability to follow repeatable processes and participate in Constant Process Improvement (CPI) to iterate and improve workflows and best practices.
Experience driving and delivering waterfall schedules to a fixed delivery date while monitoring and controlling projects to ensure required quality standards and profitability.
Experience in a client-facing role, with a demonstrated pleasant professional demeanor.
Strong technical abilities and the demonstrated ability to learn new technologies quickly.
Experience working with or working for Enterprise level clients.
An understanding of when and how to implement Agile methodologies within a waterfall program such they leverage speed yet are contained to avoid schedule risks.
A solid understanding of PMP methodologies and best practices
Travel up to 25% of the time is required
Must possess a valid driver’s license in their state of residence.

Nice To Haves

Project Management experience with large, complex technical projects within an at-scale program
Experience with Electronic Security Systems (ESS)
Certified Security Project Manager – CSPM
PMP certification from the Project Management Institute preferred

Responsibilities

Oversee all aspects of project execution—including scope, schedule, budget, quality, and client satisfaction—across the entire project lifecycle, from initiation to closure.
Accountable for the successful delivery of large-scale, complex ESS projects, requiring effective delegation, diligent follow-through, and assurance of key deliverables.
Harness subject matter expertise, drive decision-making, and align cross-functional teams, all while maintaining clear and impactful communication with stakeholders and executive leadership.
Oversee and perform project management functions with respect to cost, quality and schedule.
Act as the person responsible on assigned projects and have direct control over all project management activities.
Provide oversight and direction to a wide range of internal and external stakeholders.
Develop a strong long-term relationship with the client, managing expectations, communications, and satisfaction.
Lead the delivery of physical security systems by managing implementation, coordinating teams, and ensuring compliance with specifications, timelines, and quality standards.
Demonstrate expertise in the delivery and integration of physical security technologies, including closed-circuit television (CCTV) systems, electronic access control systems, intrusion detection alarms, and perimeter security solutions.
Possess a strong understanding of general construction sequencing and its impact on project scheduling, risk mitigation, and potential delays.
Identify, qualify, and quantify construction-related risks, and communicate those risks clearly and effectively to the stakeholders in written form to support proactive planning and resolution.
Collaborate in design reviews to support accurate and comprehensive field documentation across project teams.
Develop schedules, establish project baselines, and identify, qualify, and quantify deviations, with clear communication of impacts to the client.
Coordinate field verification of prospective work sites, ensuring compliance with quality control requirements, confirming readiness, and documenting site conditions.
Monitor and control the financial health of projects, including tracking budgets, costs, and margins.
Proactively identify financial risks and implement corrective actions to prevent margin erosion, ensuring profitability and alignment with financial targets.
Proactively identify potential customer concerns and address them before they escalate into issues.
Deliver thoughtful, comprehensive solutions to both clients and internal stakeholders, fostering trust and ensuring a smooth project experience.
Provide flexible, on-demand support to team members, proactively assisting with tasks, problem-solving, and resource coordination to help ensure project success and team efficiency.
Partner with the site supervisor to establish and drive the project’s work plan and schedule, ensuring alignment with overall project goals and timelines.
Coordinate stakeholder activities to enable system programming and final checkout of systems.
Coordinate all critical activities involved in the successful commissioning of security systems, including planning, execution, testing, and documentation.
Ensure systems are fully operational, meet design specifications, and are ready for client handover.
Work closely with the site supervisor, general contractor, and end user to develop and manage a comprehensive punch list of outstanding tasks following substantial completion.
Ensure timely resolution of remaining items to support project closeout and client satisfaction.
Facilitate project turnover and training sessions with clients, and service team.

Benefits

Multiple medical plan options to fit you and your family’s needs
HSA & HRA company contributions
Dental coverage, including orthodontic benefits, and vision plans
Company-paid benefits
Basic Life, AD&D
Short-Term and Long-Term Disability insurance
Employee Assistance Program (EAP)
Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
401k with company match
Paid maternity leave
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
Commuter benefits