Project Manager

ON TRAC COMMUNICATIONS•Lenoir City, TN

3d•Onsite

About The Position

The Project Manager provides project leadership for large-scale FTTH installation and maintenance projects, effectively planning and anticipating potential issues and project schedules to accomplish company and client objectives. This position ensures all aspects of the assigned project are accomplished according to our core tenets of safety, quality, and image, and providing an excellent customer experience while maintaining compliance with established project plans, efficiency, and cost management. The Project Manager supervises a team including Support Coordinators, Project Supervisors, Field Supervisors, Installers, Technicians, Warehouse Coordinators, and Sub-contractors. This position collaborates with upper management in the planning, monitoring, and execution of the project.

Requirements

High school diploma or equivalent required
5+ years of previous Fiber Optic Broadband installation (FTTH; IW/OSP) experience required
2+ years of increasing responsibility and leadership roles
Experience with project schedules, budgeting, forecasting costs, status reports, procurement, and negotiation with subcontractors and material vendors required
Management experience in driving in-house crews and subcontractor performance
Knowledge and understanding of network drawings, records, maps, scopes of work, testing/QC, and auditing projects for compliance with SOW and contractual obligations
Aerial and Underground Certifications are required to be completed satisfactorily upon hire
Excellent computer skills including proficiency with Microsoft Office, Google Workspace, and Project Management applications
Strong network and electronics skills and knowledge
Ability to work on a tablet
Excellent communication skills, both verbal and written, are required
Ability to clearly, professionally, and effectively communicate and interpret technical information
Positive, solutions-oriented attitude with strong analytical and innovative problem-solving skills
Ability to organize and prioritize tasks to completion in a fast-paced environment while ensuring attention to detail
Ability to explain and train complex technical concepts clearly and concisely to diverse audiences
Ability to develop collegial working relationships with direct reports, coworkers, clients, vendors, subcontractors, and others
Current valid driver’s license and ability to remain insurable under the vehicle liability policy
The selection process includes a comprehensive background investigation
This is a safety-sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing
Prolonged periods of sitting, standing, operating, and working with technical equipment and tools
Ability to drive a vehicle for extended periods
Must be able to work in a non-climate-controlled environment & inclement weather
Ability to utilize hand tools, identify wire size/color, and accurately utilize measuring devices
Ability to complete tasks with small components and wires
Must be able to perform physical activities that require considerable and sustained use of your arms, legs, and moving your entire body, such as climbing, lifting, balancing, walking, stooping, sitting, standing, lifting/handling of materials up to 75lbs, and safely negotiating elevated work and small spaces
must be able to wear required PPE

Nice To Haves

Bachelor’s degree preferred
Ability to work some evenings and/or weekends to meet critical deadlines preferred
Ability to respond to emergencies as needed to perform duties of the position

Responsibilities

Serves as the single point of contact to lead all aspects and manage the execution of large-scale FTTH installation and maintenance projects to achieve project goals while maintaining the highest level of quality, customer experience, safety, and image
Oversees multiple teams, coordinating their daily workflows and ensuring quality metrics and adherence to established processes and contractual obligations are maintained
Effectively lead in-house team members and subcontractors by communicating clear expectations and goals
Manage the project budget, milestones, timelines, scope of work (SOW) definition, innovation, communication, resources, risks, customer satisfaction, vehicle maintenance, and life cycle of the project with careful attention to profit, loss, and timelines/deadlines
Using project metrics and trends accurately and consistently forecast future production, costs, timelines, and potential obstacles of the project
Identify and develop cost containment and cost savings measures that increase profitability and reduce, eliminate, or compensate for potential project losses. These measures must be consistent with our Core Values and mission and must not diminish our standards of performance or the quality of our work
Consistently and accurately report project metrics including production, financials, and timeline to the Director of Operations, COO, and Executive Team providing project and client insights with a solutions orientation and can-do attitude
Track, review, and approve in-house and subcontractor daily production reports, create and manage progressive project documentation
Maintain high-level relationships with the client, meeting as appropriate to review project scope, and status, and to ensure positive communication is maintained
Sufficiently meet contract agreements, monitoring scope of work, change orders, and material procurement needs
Ensure safety and quality control policies, practices, and expectations are met daily
Utilizes safety and security knowledge including relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of our clients, their customers, data, property, and institutions
Maintain professional and collegial relationships with customers, city officials, jurisdictional authorities, and utility representatives
Oversee the orienting of new hires, performance evaluations, and coaching of team members, ensuring they are fully trained and equipped to deliver projects to the established standards and within the expectations of our clients
Supports a culture where core values are the foundation of how clients, employees, vendors, and subcontractors all work together in the attainment of client and business goals
Ensure the interior and exterior of company property, vehicles, and equipment, are cleaned and maintained communicating any performance or maintenance issues to the Fleet Director or coordinating services to remedy as appropriate
Resolve customer concerns and complaints as needed
This role requires up to 10% travel within the USA for corporate and client meetings, conferences, and project site visits.
Other projects or duties as assigned