Project Manager

Lightspeed DMS • South Jordan, UT

3d • $75,046 - $96,766 • Hybrid

About The Position

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. The Lightspeed Project Manager owns the end-to-end SaaS onboarding and implementation journey for new and expanding customers. Working cross-functionally with Sales, Customer Success, and Product, you will guide dealerships through every stage of the subscription lifecycle—from pre-launch configuration and data migration to go-live and post-implementation optimization. You are a trusted advisor who translates complex SaaS capabilities into tangible business outcomes for our dealer partners.

Requirements

• Bachelor’s degree in Business, Information Systems, or a related field.
• Demonstrated experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment.
• Excellent time management and organizational skills, with the ability to juggle multiple projects and priorities simultaneously.
• Comfort working with cloud-based platforms, CRMs, and project management tools (e.g., Salesforce, Jira, Asana, or similar).
• Availability to work periodic weekends and after-hours during critical go-live windows.
• Applicants must be authorized to work in the U.S.

Nice To Haves

• PMP Certification or equivalent project management credential.
• Experience in SaaS metrics, subscription lifecycle management, or recurring revenue environments.
• Accounting degree or equivalent experience (beneficial for supporting dealership financial workflows).
• Familiarity with dealership management systems, automotive retail, or powersports industries.

Responsibilities

• Lead structured onboarding projects for new SaaS subscribers, managing scope, timeline, and deliverables across pre-launch, go-live, and post-launch phases.
• Configure and customize the DMS platform to align with each dealership’s workflows, integrations, and subscription tier.
• Conduct data migration planning and verification to ensure a seamless transition from legacy systems to the Lightspeed SaaS environment.
• Run verification sessions to confirm client understanding of platform functionality and validate configuration accuracy before go-live.
• Manage concurrent implementation projects across multiple accounts using project management tools, maintaining accurate status, milestones, and risk logs.
• Monitor and maintain personal project backlogs; prepare and distribute regular implementation status reports for internal stakeholders.
• Document customer configurations and implementation decisions to support long-term account health and smooth handoffs.

Benefits

• Pay transparency is a key component of this commitment, ensuring that potential candidates have a clear understanding of the compensation they can expect.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level