Project Manager

Chimes•Greenbelt, MD

11d•Onsite

About The Position

The Project Manager will lead the Operation by managing the day-to-day performance of assigned contracts, ensuring adherence to ROM guidelines and contract specifications. This role involves building staffing, work, transportation, and building schedules, tracking progress, identifying productivity trends, and maintaining project timelines. The Project Manager will also serve as backup APM when needed. A key aspect of the role is championing quality and safety by assuring a high level of service quality, resolving quality issues, running internal safety training, maintaining safety procedures, and updating the SDS book. The position also requires completing and maintaining CPR/First Aid and OSHA training. Developing people is another crucial function, which includes supporting the ROM in hiring, evaluating, and managing the team, building sustainment and leadership training, coordinating vendor training, providing constructive employee feedback, and partnering with HR and job coaches for employees with disabilities. The Project Manager will also be responsible for keeping the business running by overseeing floor care and maintenance scheduling, tracking staffing and time records, managing attendance and labor budgets for payroll, ordering and tracking supplies, managing uniform standards, and maintaining property, chemical, and key accountability. Finally, the role involves being the bridge between the team and government facility staff, representing the team in meetings, bringing solutions to the ROM, and being available for emergency response.

Requirements

High school diploma or equivalent (college degree a plus)
5+ years managing a workforce on a contract of similar scope and size
Solid knowledge of building service management, equipment, and chemicals
Familiarity with green cleaning practices and CIMS certification standards
Comfort with electronic tracking systems (MAXIMO, SAMS, TAMS, JAMS)
Working knowledge of SDS, fire/safety, hazard communication, and bloodborne pathogen regulations
A natural multitasker who can prioritize on the fly
Clear communicator — with staff, government partners, and everyone in between
Cool under pressure, especially in emergencies
Sharp analytical thinking and sound judgment
Comfortable with reports, logs, numbers, and technology
A collaborative leader who also thrives working independently
Unshakeable integrity and a genuine respect for others
Able to stand, walk, climb stairs, bend, kneel, and reach overhead
Able to lift/carry/push up to 50 lbs.
Comfortable working in dusty conditions or varying weather
Valid driver's license (held 3+ years) with an acceptable driving record
Must be 25+ to drive a 15-passenger van
Flexible schedule availability, including emergency response as essential personnel

Nice To Haves

CPR/First Aid certification preferred

Responsibilities

Manage the day-to-day performance of assigned contracts, following ROM guidelines and contract specifications
Build staffing, work, transportation, and building schedules that meet contract requirements
Track completed and outstanding work, spot productivity trends, and keep things on schedule
Step in as backup APM whenever needed
Assure a consistently high level of service quality across the board
Resolve quality issues at the root so they don't happen again
Run internal safety training and keep safety procedures sharp
Maintain and update the SDS (Safety Data Sheet) book
Complete and maintain CPR/First Aid and OSHA training
Support the ROM in hiring, evaluating, and managing your team
Build sustainment and leadership training so supervisors grow into their roles
Coordinate vendor training on chemicals and equipment
Give employees real, useful feedback to help them hit the mark
Partner with HR and outside job coaches to support employees with disabilities
Oversee floor care and maintenance scheduling
Track staffing, work schedules, and daily time records with your APM
Manage attendance, hours, and labor budget for accurate payroll
Order and track supplies within budget
Manage uniform standards, inventory, and appearance requirements
Maintain property, chemical, and key accountability — and keep facilities secure
Build strong, positive relationships with government facility staff
Represent the team in meetings with government, facility, and customer reps
Bring ideas, solutions, and recommendations to your ROM
Be available within 1 hour during work hours (2 hours after-hours) to respond to the ROM/COR