Project Manager

Miratech

13h•Remote

About The Position

We are seeking a highly skilled Project Manager to join our team, responsible for overseeing projects in the CX domain, with a focus on supporting both scope-based and time-and-material (T&M) engagements.

Requirements

3+ years of experience in project management.
Experience in managing projects with vendors.
Business analytics skills.
In-depth experience with identifying and understanding the user and business needs.
Master's or bachelor's degree, preferable in Technical and/or Economics Science.
Strong knowledge of Microsoft Office, Excel (pivots tables, data analysis, etc.), PowerPoint, Visio.
Excellent self-management, planning, organizational, presentation, and analytical skills.
Attention to details.
Perfect communication and interpersonal skills.
Upper-Intermediate or higher English.
Ability to work in a multicultural team.

Nice To Haves

Background in Contact center solutions.

Responsibilities

Coordination of project management activities, resources, budget control, equipment, and information
Develop and maintain project documentation, invoices, plans, and reports
Maintain project plans, including schedule, project timeline, team plans, etc.
Meet the target criteria within the project
Identify and manage risks to ensure delivery is on time
Lead and motivate the project team, coordinating the project team to keep them on track and keep the project on budget
Project cost management
Develop and maintain strong business relationships
Act as the point of contact and communicate project status to all participants, plan meetings, and keep minutes
Cooperate and coordinate with other departments and third-party subcontractors, and satisfy the needs of different stakeholders over the project lifecycle