Project Manager

SPAR Solutions•Atlanta, GA

8d•$100,000 - $130,000

About The Position

At SPAR, we're on a mission to help clients scale and grow by continually innovating and delivering great Customer and Employee experiences. We are seeking a dynamic, collaborative Project Manager with consulting experience to advise, plan, and lead project teams to implement and sustain a variety of cloud solutions for CRM and Contact Centers. Projects may range from complex initiatives tied to a specific business unit or enterprise-wide projects. Ideally, we are looking for analytical, organized multitaskers with strong business acumen and knowledge of consulting practices.

Requirements

6+ years of experience as a Project Manager, preferably in an Agile environment.
Strong understanding of Agile methodologies, including Scrum, Kanban, and Waterfall.
Experience managing IT consulting projects, particularly within the SaaS or CRM space.
Expertise in SOW management, workload estimation, tracking, and reporting.
Hands-on experience with Jira (preferred) or similar tools (Asana, Rally, ClickUp) for project tracking and reporting.
Strong stakeholder engagement skills with experience working in a consulting environment.
Knowledge of Salesforce or other CRM platforms.
Excellent problem-solving skills, adaptability, and a proactive mindset.
High emotional intelligence, effective communication, and the ability to manage relationships across various organizational levels.

Nice To Haves

Asana or ClickUp experience a plus.
Preferred certifications: PMP (strongly preferred), CSM, PMI-ACP, or PSM.

Responsibilities

Develop and manage comprehensive project plans outlining tasks, timelines, dependencies, and key deliverables.
Engage with cross-functional stakeholders within the IT/SaaS sector to ensure alignment and seamless execution.
Manage Scope of Work (SOW) effectively, ensuring deliverables are completed on time, within budget, and aligned with client expectations.
Lead Agile/Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Implement a hybrid approach by leveraging Agile, Scrum, Kanban, and Waterfall methodologies, as needed.
Maintain project tracking in Jira ensuring all stories have descriptions, acceptance criteria, and estimates.
Oversee resource allocation, timesheet approvals, and workload balancing in Polaris.
Monitor project risks, maintain a risk log, and proactively mitigate potential issues before they escalate.
Establish clear stakeholder communication, including project updates, status reports, and expectation management.
Collaborate closely with development, design, and implementation teams to understand project details (both functional and technical).
Ensure adherence to SDLC and DevOps best practices, with an ability to navigate technical project delivery.
Foster a consultative approach, understanding client needs, articulating solutions, and guiding teams toward successful outcomes.
Handle multiple projects simultaneously, maintaining efficiency, organization, and prioritization of tasks.
Adapt project management methodologies based on project requirements and business objectives.
Apply PMBoK principles to manage project lifecycle effectively.
Track scope, hours, priorities, and resource allocation.
Ensure transparent communication and expectation management with stakeholders.
Seamlessly transition between Scrum Master and Project Manager roles.
Guide Agile maturity while integrating traditional project management methods.
Adapt frameworks (Scrum, Kanban, Waterfall) based on project needs.
Understand SDLC and DevOps processes to align technical solutions with business goals.
Identify and mitigate project risks proactively.
Provide consultative guidance to clients, ensuring project success beyond execution.
Align cross-functional teams and stakeholders to ensure smooth project execution.
Identify and resolve project challenges before escalation.
Lead by example, fostering accountability and continuous learning.
Navigate stakeholder expectations across sponsors, decision-makers, and end-users.
Manage multiple projects efficiently, balancing priorities in ambiguous scenarios.
Maintain a growth mindset, improving processes and methodologies.
Foster strong relationships through emotional intelligence and effective communication.
Adapt leadership style to evolving project requirements, ensuring sustained team success.