Manage the day to day operations of the Patient Experience team and across the Montefiore Medical Center and the Montefiore Health System. Act as an associate advocate and ensure the program's compliance across Montefiore policy and procedures. Responsible for special projects, leading & supporting initiatives within the department as well as the Montefiore Medical Center, Montefiore Health System and outside vendors. Manage project finances and budget activities to maximize investment and increase efficiency. Gather, maintain and provide various reports and data. Support larger Network Performance Group initiatives as needed.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree