Project Manager (PST)

Cypfer•Seattle, WA

22h•Hybrid

About The Position

Cypfer is a first-responder Cybersecurity organization specializing in ransomware post-breach remediation and cyber-attack first response. We are seeking a Project Manager to enforce and evolve existing processes, manage client engagements, and act as an escalation point. This role requires leadership skills, an understanding of IT infrastructure, proactive security measures, disaster recovery, and remediation activities. The Project Manager will manage engagements end-to-end, including setting up meetings, client communication, process updates, and supporting QA for final reports. Strong relationship-building with insurance carriers, law firms, and end-clients is essential. The role involves managing multiple engagements simultaneously and requires an in-depth understanding of incident response methodologies, forensic, and breach response principles, with strong experience in IT and/or Security fields.

Requirements

Work Independently, remotely and with minimal supervision while delivering high-quality output
Display an aptitude and desire for continuous learning at the leading edge of security
Remain current on information security, emerging threat trends, and tools including methodologies to combat the same
A high degree of comfort in customer-facing/consulting situations
Travel as needed to customer locations for engagements requiring onsite presence including frequent travel with little notice. The ability to travel internationally may be required.
Adhere to policies, procedures, and security practices in accordance with assigned customer’s established practices and internal policies
Strong technical writing skills required
Take meticulous notes and demonstrate strong reporting capabilities with an emphasis on detail
Open to feedback and learning the company culture
5+ Years of experience in engagement or project management in a consulting role is preferred
Experience managing high-performance teams and/or technical implementations
Work collaboratively with customers and self-manage through difficult situations with a focus on client satisfaction
Ability to multitask, balancing multiple projects simultaneously
Ability to respond onsite in a 24/7/365 environment; must be willing to work evenings, overnight, weekends, and holiday hours in some cases are needed.
Technical and Project Management Acumen
Proficiency in technical writing & communication for business
Familiar with Agile Kanban methodology
Excellent Communication and Writing skills
Excellent knowledge of MS Tools: Word, Excel, Visio, Powerpoint, Sharepoint

Nice To Haves

Relevant technical and project management certifications are desirable

Responsibilities

Manage a portfolio of complex initiatives that span one or multiple lines of business
Collaborate with other teams to ensure agility and eliminate unnecessary delays
Full engagement life cycle ownership: successful engagement delivery will include full implementation from initiation to deployment for several major or minor initiatives simultaneously
Manage all aspects of multiple related engagements to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
Report on success criteria results, metrics, test and deployment management activities
Prepare estimates and detailed engagement plan for all phases and types of engagements
Manage and control budgets, resources used, controlling deliverables
Provide status reporting regarding milestones, deliverables, dependencies, risks and issues, communicating across leadership
Understand interdependencies between technology, operations and business needs
Manage scope and changes
Support the Statement of Work process
Develop and deliver agile/rapid progress reports, proposals, requirements documentation and presentations to various audiences, including Project team, sponsors, CIO and key stakeholders
Own accountability for the specific engagements assigned
Support building a strong team
Ability to lead engagements by managing team members from various technical teams
Support new services and offerings to the marketplace
Act as a leader and mentor to junior team members
Provide on-site leadership for the engagement team by building and motivating team members to meet engagement goals, adhering to their responsibilities and milestones
Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
Resolve problems and understand escalation procedures; coordinate escalations and collaborate with client technology teams to ensure timely resolution of issues