Project Manager

Communications Engineering Company•Grandview, MO
•$30 - $50

About The Position

The Project Manager is an integral member of the CEC team, leading projects to achieve optimal performance, peak efficiencies, and company and team goals. The role coordinates project planning and execution, customer communication, resource allocation, safety and quality compliance, project documentation, and project closeout. The Project Manager leads the project team while working on assigned projects and may support service ticket completion and CEC’s 24/7 on-call rotation.

Requirements

  • At least 5 years of technology experience at CEC or a similar company.
  • At least 3 years of leadership experience at CEC or a similar company.
  • Two safety-related certifications.
  • One industry certification, such as NICET, BICSI, or CTS.
  • Certifications and training may be obtained during the first year of employment to meet minimum qualifications, when applicable.
  • Strong interpersonal and communication skills, including the ability to communicate with all organizational levels, remote staff, and customers.
  • Strong organizational, conflict-resolution, problem-solving, and creative skills; ability to make sound decisions using accurate and timely analysis of available data.
  • Ability to handle stressful situations effectively and manage multiple tasks simultaneously.
  • High integrity and dependability, with a strong sense of urgency and results orientation.
  • General knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
  • PC proficiency in a Windows environment.
  • Ability to speak and understand English-language communications.
  • Ability to climb ladders up to 12 feet or work in a lift at extended heights; stand, walk, climb, sit, use hands and fingers, reach, grasp, carry, and lift objects up to 50 pounds.
  • Vision abilities including close, distance, and color vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Strong working knowledge of Excel.

Responsibilities

  • Contact customers within 48 hours of project award, review project objectives and timelines, and establish an ongoing communication strategy.
  • Ensure Operations receives required project information from Sales and Engineering, and assign project tasks in ConnectWise according to project timelines.
  • Review project information with key personnel to address questions and unknowns.
  • Evaluate potential problems, impacts, and solutions; coordinate resources, site access, PPE requirements, and equipment.
  • Create project plans with milestones to meet project budgets and timelines, and assist with Gantt charts, risk registers, and site safety plans as needed.
  • Adjust project plans as needed and communicate changes to stakeholders throughout the project lifecycle.
  • Review system functionality, schedules, and plans with customers; oversee site walkthroughs to confirm locations and identify safety hazards.
  • Lead project kickoff meetings and communicate the project plan and milestones to customers and project teams.
  • Conduct site evaluations, safety inspections, and CEC quality assurance checks to verify compliance with project plans; mentor team members, correct discrepancies when possible, and report recurring issues when necessary.
  • Communicate changes in the statement of work and pursue potential change orders; adapt project plans as needed.
  • Ensure completion of project punch lists and system testing, coordinate customer training, and schedule documentation completion.
  • Assist CEC Sales and Engineering with presales activities by sharing or compiling customer knowledge and design information.
  • Assist with onsite training and mentoring of less experienced team members.
  • Work with project teams to meet safety and quality objectives by following industry codes, standards, and best practices; perform project lead responsibilities as assigned.
  • Conduct customer walkthroughs, submit documentation, obtain customer sign-off, and verify completion of assigned projects.
  • Provide input on project management processes, procedures, tools, and best practices, and recommend improvements to Sales and Engineering.
  • Support service ticket completion as assigned and provide voluntary support to CEC’s 24/7 on-call rotation.
  • Perform other duties as assigned.

Benefits

  • Professional growth and investment in employee learning and training.
  • A lucrative bonus program tied to continuous learning and training.
  • Competitive compensation.
  • Health benefits.
  • Paid time off.
  • Work/life balance.
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