Project Manager

JLL•Andover, MA

1d•Onsite

About The Position

JLL is seeking a General Operations Project Manager to support day-to-day facilities operations for our client in the pharmaceutical industry at the Andover Campus. This role is responsible for planning, coordinating, and executing operational projects across the campus, working closely with the Hard Services Manager, maintenance teams, planners, and client stakeholders to keep work moving on time and on budget. The ideal candidate is organized, communicates well across all levels, and thrives in a fast-paced environment. Experience in a GMP or regulated setting is a plus.

Requirements

Bachelor's degree in Facilities Management, Engineering, Business, or a related field — or equivalent work experience
3–5 years of project management or operations coordination experience in a facilities, industrial, or campus environment
Proficiency with project management tools and CMMS platforms (Maximo, SAP PM, or similar)
Solid understanding of facilities systems including HVAC, electrical, plumbing, and mechanical
Ability to read and interpret blueprints, scopes of work, and vendor quotes

Nice To Haves

Experience working in a GMP, pharmaceutical, biotech, or other regulated environment
PMP certification or equivalent project management training
Familiarity with life safety systems and regulatory compliance requirements (Joint Commission, NFPA, etc.)
Experience managing contractor and vendor relationships on a large, multi-building campus
OSHA 10 or OSHA 30 certification

Responsibilities

Plan, coordinate, and manage operational projects from initiation through closeout, including scope definition, scheduling, resource planning, and budget tracking
Work closely with maintenance planners, supervisors, and technicians to align project work with ongoing operations and avoid conflicts with critical systems
Develop and maintain project schedules, status reports, and action item logs; provide regular updates to the Hard Services Manager and client stakeholders
Manage vendor and contractor relationships — coordinate scopes of work, review quotes, track performance, and ensure deliverables are met
Identify and escalate project risks, delays, or budget concerns in a timely manner
Support the planning team with work order management, PM scheduling, and backlog reduction efforts
Ensure all project activities comply with site safety protocols, SOPs, and applicable regulations
Track and report on project KPIs, milestones, and spend against budget
Facilitate project meetings, document minutes, and drive accountability on action items
Assist with emergency response coordination and operational continuity planning as needed