Project Manager

Harvard Maintenance•Houston, TX

13h

About The Position

The Janitorial Project Manager oversees all aspects of janitorial operations, ensuring work is completed on time, within budget, and to high quality standards. The role interfaces with client management and maintenance staff to coordinate cleaning projects and meet quality-control and compliance requirements. It is responsible for maintaining cleanliness, safety, and customer satisfaction across an assigned area or territory. The Project Manager manages financial and operational activities, client relationships, staff performance and development, schedules, payroll records, expenditures, and compliance. The role also involves traveling within the assigned territory and taking on additional projects as operational needs evolve.

Requirements

3–5 years of experience managing janitorial operations.
Experience managing clients, building strong relationships, addressing client needs, and ensuring customer satisfaction.
Flexibility with hours and schedule.
Technical knowledge of janitorial service delivery.
Proficiency in Microsoft Suite.
Demonstrated ability to lead people and achieve results through others.
Ability to perform short- and long-range planning.
Excellent written and verbal interpersonal and communication skills.
Valid driver’s license and clean driving record.

Responsibilities

Coordinate and execute janitorial operations with client management and maintenance staff.
Manage profit-and-loss activities.
Develop new customers and maintain the existing customer base.
Travel within and manage all aspects of the assigned area or territory.
Conduct inspections to monitor cleaning quality and ensure expectations are met.
Manage schedules to ensure contract compliance.
Review employee performance and implement constructive discipline processes.
Maintain payroll records.
Ensure compliance with safety regulations and other requirements.
Train, mentor, and support janitorial staff to develop their skills and performance.
Manage labor, supplies, and other expenditures to keep them within budget.
Take on additional projects as assigned and respond proactively to changing operational needs.