Project Manager
About The Position
Intelligent Video Solutions (IVS) is presenting a great opportunity to join a fast-growing and innovative technology company. We are looking for a highly organized and detail-oriented Project Manager professional to join our project management team! IVS is a software company passionate about helping our clients use video to advance their organization's purpose. Unified by the goal of providing outrageous customer service, our team can design, implement and support any size video observation and recording deployment. Our solutions are built from the ground up to support critical user objectives. Our flagship software, VALT, empowers industries including clinical skills training, education, and law enforcement to use video capture more effectively. We are proud to be a Wisconsin-based company and serve customers throughout North America and internationally from our headquarters in Sussex, Wisconsin.
Requirements
- Associated Degree in Project Management or Communication preferred.
- Ability to manage projects of different complexities and scopes accurately and efficiently.
- Be extremely organized and self-motivated.
- Excellent customer service skills and follow through
Nice To Haves
- Technology or project management background is a plus
Responsibilities
- Initiate kickoff meetings with internal team
- Work with other IVS teams to uncover any unique or specific details for each job
- Communicate change orders with appropriate internal teams
- Work with internal teams to assign appropriate resources
- Prepare project documentation for Install Techs
- Daily follow up/check ins with the Install Techs
- Weekly check ins with PM Manager and other internal teams
- Initiate kickoff meeting with customer, general contractor, and other client stakeholders
- Schedule follow up meetings to ensure site is ready for install
- Develop a complete understanding of how the hardware & software will be used.
- Work through the project prerequisites, site readiness, and timeline.
- Be the main point of contact from the time of sale to the end of the installation, communicating any issues effectively
- Provide regular project updates and follow-up communications
- Document all communication properly for both IVS team and the customer
- Schedule installs based on company and customer availability
- Read construction blueprints/floorplans/AV schematics
- Track all outstanding items until job completion
- Travel when needed for training or education opportunities
Benefits
- Competitive compensation package
- Health, dental, and vision insurance
- Life Insurance and Short-term disability insurance
- Paid time off and paid holidays
- Company-matched 401k Plan
- Company cookouts and events
- Camaraderie and creative outlets
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
