Project Manager

National Association of Music Merchants • Carlsbad, CA

17d • Hybrid

About The Position

The Project Manager is responsible for managing complex Web application and integration roadmaps by translating organizational needs into actionable project plans, aligning cross-functional stakeholders, and driving implementations that strengthen the systems NAMM relies on to serve its members and staff.

Requirements

• 3–5 years of project management experience, with a focus on technology or systems implementations
• Demonstrated ability to manage multiple concurrent projects in a fast-paced environment
• Strong proficiency with project management tools (e.g., Jira, Miro, Figma, or similar)
• Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences
• Experience working with cross-functional teams and external vendors
• Strong organizational skills and meticulous attention to detail

Nice To Haves

• PMP or equivalent certification a plus
• Experience in a nonprofit, trade association, or membership-based organization
• Familiarity with CRM platforms
• Exposure to event technology or conference management systems
• Passion for music, music-making, and NAMM’s mission

Responsibilities

• Manage the full project lifecycle for technology and systems initiatives from discovery and requirements gathering through implementation and post-launch review
• Develop and maintain detailed project plans, timelines, risk registers, and status reports
• Serve as the primary point of contact between internal stakeholders and third-party technology vendors or developers
• Facilitate project meetings, track action items, and proactively resolve blockers
• Gather requirements from stakeholders in other departments to evaluate, implement, and optimize platforms and systems (e.g., AMS, CRM, event tech, member portals)
• Document processes, system configurations, and project outcomes to support knowledge management
• Support change management efforts by communicating system and timeline updates to project stakeholders
• Identify opportunities to improve workflows and increase operational efficiency through technology
• Ensure adherence to project management best practices and NAMM's internal standards

Benefits

• The noise level in the work environment is usually low to moderate. However, at the Trade Shows, the noise level is usually high. Hearing protection is provided.
• In accordance with the Americans with Disabilities Act, it is possible that conditions and requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which imposes undue hardships on the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed