Project Manager

Caspar.ai • Redwood City, CA

6h

About The Position

Caspar.AI is seeking a Project Manager within Sales Operations to coordinate and supervise activities involved in deploying its technology solutions at senior living communities. The role is responsible for deployment planning, tracking progress, identifying gaps, reporting and communication, and ensuring successful execution of key projects.

The Project Manager works with internal sales, physical installation, engineering, DevOps, and customer success teams. The role also interfaces with external vendors to support timely procurement of necessary components and with customer teams to coordinate installation and deployment.

Requirements

• 5–10 years of experience working in customer-premises implementation in an interdisciplinary environment involving hardware, software, and networks.
• Ability to work cross-functionally with varied stakeholders, including Sales Operations, IT, Field Enablement, Back Office Operations, Marketing, and Business Unit product teams.
• Ability to manage complex projects and understand business priorities to support consistent project execution and measurement.
• Exceptional written and verbal communication skills.
• Excellent active listening skills.
• Sense of urgency and ability to influence others to deliver on time with exceptional results.
• Self-starter with high attention to detail; able to work independently and initiate discussions about process-improvement opportunities.
• Ability to thrive in a fast-paced, dynamic, demanding, and fluid environment while maintaining a can-do attitude.
• Ability to multitask and meet multiple short-term, business-critical deadlines.
• Strong negotiation and project-team-building skills.
• Experience using project management software such as Microsoft Project.

Responsibilities

• Develop project scopes and objectives for Caspar.AI solution deployments at customer sites, involving relevant stakeholders.
• Develop detailed project plans to drive and track progress.
• Ensure projects are delivered on time, within scope, and within budget.
• Maintain communication among Sales, Installation, engineering/DevOps teams, and senior leadership to provide visibility and a clear escalation path when necessary.
• Create and maintain comprehensive project documentation.
• Assess project risks and develop mitigation plans or escalate issues to leadership for timely resolution.
• Define and measure success metrics and monitor change progress.
• Assist in developing and extending the Sales Operations PMO methodology.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed