Project Manager (Consultant)

Korn Ferry•Minneapolis, MN

About The Position

The Consultant / Project Manager partners with leaders in sales and human resources consulting to plan and execute projects in line with client and internal expectations. The role generally involves delivering tailored HR solutions and professional services to a wide variety of global clients, and is suited to someone with project management experience in business or HR consulting. The Project Manager oversees projects from initiation and setup through delivery, invoicing, financial tracking, and closeout. This includes planning work, coordinating internal and external stakeholders, managing project financials and delivery data, monitoring costs and schedules, and supporting client satisfaction. The role may involve multiple consulting workstreams and providing work direction to project support staff. The position may require working onsite at a Korn Ferry office if requested by the manager and occasional travel as requested.

Requirements

  • 6–8 years of experience in project or account management, with an understanding of business and effective management practices.
  • At least three years of demonstrated experience successfully managing large, complex projects.
  • Advanced proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, with the ability to learn challenging internal software programs.
  • High attention to detail and ability to see the big picture.
  • Strong critical-thinking and creative problem-solving skills.
  • Ability to anticipate problems and identify alternative solutions.
  • Excellent interpersonal skills and ability to build relationships with cross-functional and remote teams at all organizational levels, internally and with clients.
  • Excellent organizational and follow-through skills, including the ability to prioritize and manage simultaneous tasks and priorities.
  • Ability to influence people and resources to ensure timely completion of tasks that meet quality standards.
  • Willingness to adhere to established processes while identifying opportunities to improve or develop processes, structures, and systems.
  • Business skills and aptitudes to accurately manage project budgets, monitor expenses, and ensure accurate invoicing and collections.
  • Comfort working with people from diverse backgrounds, including differences in race, gender, orientation, and culture.

Nice To Haves

  • Experience with global project management.
  • Experience with MS Project and/or SAP.
  • Experience working in a training or consulting firm focused on people performance improvement.

Responsibilities

  • Ensure customer satisfaction and professional client interactions through seamless delivery of Korn Ferry solutions.
  • Manage the execution of large-scale projects, potentially involving multiple consulting workstreams and internal and external stakeholders.
  • Manage the end-to-end project lifecycle, including initiation and setup, SAP input, entry and handoff of delivery data, execution, invoicing, financial tracking, and project closeout.
  • Create project plans and lead project teams in monitoring costs, schedules, and component-project performance.
  • Manage project financials, including budgets, billing processes, time and expenses, and invoicing.
  • Communicate project status to key stakeholders, including forecasts, completion rates, variances, billings, and backlog.
  • Serve as the primary point of contact for client information, updates, delivery, issue resolution, and data tracking.
  • Schedule and coordinate internal and external meetings, document outcomes and actions, and balance consensus building with decision-making.
  • Discuss scope implications for project design.
  • Assist internal teams during the sales cycle by running pilots and scoping project operations.
  • Provide project work direction to the project support team.
  • Work with Sales and Consulting to identify and capitalize on opportunities to expand business.
  • Provide quality assurance oversight for projects.
  • Perform other duties as assigned.
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