Project Manager

United Systems, LLC•Oklahoma City, OK

4d•Onsite

About The Position

The Project Manager is responsible for the direction, coordination, implementation, communication, and completion of projects within defined constraints. This role serves as an advocate and architect of project management processes and procedures, utilizing the company CRM to manage billing, timelines, resource utilization, and overall project execution to meet internal and customer expectations.

Requirements

Expert proficiency with central repositories for project documentation
Expert proficiency with company CRM and designated meeting platforms
Basic understanding of Microsoft 365, Azure AD, and technical infrastructure (servers, networks, applications) for assigned clients
Proficiency with communication tools such as Microsoft Office and Teams
Additional software as assigned
Ability to use hands to handle and control equipment
Ability to communicate effectively (talk and hear)
Ability to read, write, and interpret written documents
Occasionally lift and move objects up to 25 pounds, with or without reasonable accommodations
Employees are expected to comply with company policies, meet performance expectations, and uphold organizational values. This includes reporting any suspected violations of laws or standards of conduct and treating clients, customers, and colleagues with respect and integrity.

Responsibilities

Partner with IT Manager and/or Project Engineer to create opportunities, statements of work, quotes, project charters, and work plans for review
Collaborate with internal teams to identify appropriate resource utilization to achieve project deliverables
Plan, design, and manage projects and opportunities within the company CRM
Communicate project timelines and scope changes to both internal teams and clients
Track and monitor project deliverables and milestones
Develop meeting agendas and project documentation; distribute meeting notes and action items
Partner with the Finance team to ensure all documentation, time, and expenses are aligned with the correct project
Conduct internal retrospectives and close out projects
Monitor task completion to identify at-risk activities and develop mitigation plans
Travel 25–50% for client projects
Document all notes, meeting minutes, and customer communications in the company CRM and IT Glue as appropriate
Ensure all time and expenses comply with company policy
Accurately document billable time in the company CRM
Verify and submit relevant documentation updates after project completion
Maintain established project timelines