Project Manager

ACLU - National Office • New York, NY

1d • Hybrid

About The Position

The ACLU seeks applicants for the full-time position of Project Manager on the Learning & Project Solutions (LPS) Team in the Business Operations and Support Services Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. This is a 2-year term-limited position.
The Business Operations and Support Services department, in the office of the Chief Operating Officer, works to enable organizational and operational effectiveness by partnering with ACLU staff across the enterprise to develop core business operations, training programs, and support services needed to maximize resources, evaluate and mitigate risk, ensure accessibility and inclusion, and achieve the organization’s strategic goals.
This position is part of a collective bargaining unit. It is represented by ACLU Staff United (ASU).

Requirements

• Proven track records of successful system and process implementations in complex environments
• Demonstrated experience integrating strategy into project management practices and execution.
• Excellent organizational skills with an ability to multi task, reprioritize, and quickly identify project risks and issues
• Excellent verbal and written communication skills, including the ability to compose, edit, and proof correspondence and documents
• Comfortable with ambiguity and able to make the ambiguous clear
• Ability to communicate effectively across all levels of an organization
• Experience with process improvement analysis
• Ability to represent the organization and communicate professionally with ACLU staff and other colleagues, maintaining tact, diplomacy, and confidentiality
• Ability to work independently as well as part of a team, and foster a team-focused environment that encourages collaboration and peer support
• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

Nice To Haves

• Experience with technical systems and implementation projects a plus
• Experience in a large complex nonprofit organization desirable

Responsibilities

• Develop project plans including detailed steps for implementation, process definition, user roll out, training, and communications
• Manage project schedule to ensure project is on time, in scope, and within budget
• Manage project budgets and resource allocations
• Identify risks, troubleshoot project issues and recommend effective, business oriented, and strategic solutions
• Communicate with stakeholders about project status, issues, deadlines, and changes
• Manage project close out steps and post-mortems
• Collaborating with stakeholders to identify business needs, translate them into documented requirements
• Document current-state processes and design and document future-state processes
• Engage with stakeholders to gather insights into business objectives, processes, and pain points.
• Develop project communication plans and draft communications.
• Participate in Project Management Working Group with project managers across the organization to create project management resources, trainings, and practices to support organizational effectiveness.
• Support Learning and Project Solutions team internal operations through process design and documentation
• Support departmental and working group communications through development and execution of communication plans and intranet presence.
• Support development of project management related trainings through content design and delivery.
• Engage in special projects and other duties as assigned

Benefits

• generous paid time-off policy
• comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• 401k plan and employer match
• annual professional development funds, internal professional development programs and workshops

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed