Project Manager

NCR Corporation•Atlanta, GA

About The Position

You will be responsible for maintaining and scaling production services and servers for complex and high throughput cloud services (Azure (primarily) and Google Cloud). Bridge and own the union between development, quality, security and operations You will improve scalability, service reliability, capacity, and performance. You will write automation code for provisioning and operating infrastructure at massive scale. You are not an operator, you’re an experienced software engineer focused on operations. Initiate and contribute to continuous improvement of our software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams Participate in Disaster recovery planning and execution Responsible for maintaining / patching servers supporting SaaS products. This includes Windows Servers, Linux Servers running in in-house Datacenters and/or using cloud PaaS providers ( Azure and GCP) Develop / Monitor dashboards to detect problems related to application, infrastructure and potential security incidents on daily basis. Help coordinate estimations and capacity planning You’ll work hand-in-hand with all teams to ship our code to production using Continuous Integration / Continuous Deployment (CI/CD). Collaborate with development teams and use intuition, experience and understanding to create SLIs, SLOs, and SLAs Provide timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems (You will be on call for periods of time) Develop monitoring architecture, implementing monitoring agents, build dashboards, manage escalations and alerts Participate in incident management and driving root cause analysis (RCA) and risk management processes

Requirements

Experienced software engineer focused on operations.
Experience with Azure (primarily) and Google Cloud.
Experience with Windows Servers and Linux Servers.
Experience with Continuous Integration / Continuous Deployment (CI/CD).
Ability to develop monitoring architecture, implement monitoring agents, build dashboards, manage escalations and alerts.
Ability to participate in incident management and drive root cause analysis (RCA) and risk management processes.
Willingness to be on call for periods of time.

Nice To Haves

Experience with PaaS providers (Azure and GCP).

Responsibilities

Maintaining and scaling production services and servers for complex and high throughput cloud services (Azure (primarily) and Google Cloud).
Improving scalability, service reliability, capacity, and performance.
Writing automation code for provisioning and operating infrastructure at massive scale.
Initiating and contributing to continuous improvement of software delivery processes and practices in a multi-location, multidisciplinary team.
Using automation extensively to design, configure, manage, and monitor systems.
Participating in Disaster recovery planning and execution.
Maintaining/patching servers supporting SaaS products (Windows Servers, Linux Servers).
Developing/Monitoring dashboards to detect problems related to application, infrastructure and potential security incidents.
Coordinating estimations and capacity planning.
Shipping code to production using Continuous Integration / Continuous Deployment (CI/CD).
Collaborating with development teams to create SLIs, SLOs, and SLAs.
Providing timely assistance and remediation solutions during critical situations and production incidents.
Developing monitoring architecture, implementing monitoring agents, building dashboards, managing escalations and alerts.
Participating in incident management and driving root cause analysis (RCA) and risk management processes.

Benefits

Offers of employment are conditional upon passage of screening criteria applicable to the job
NCR Voyix is committed to equal employment opportunity.
All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people.
Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
NCR Voyix only accepts resumes from agencies on the preferred supplier list.
NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes.
Strong culture and a history of providing robust career paths.
Opportunity to grow your career at a leading technology company.