Project Manager, US Provider Engagement

Massive Bio

5d • Remote

About The Position

Massive Bio is an AI-powered precision medicine platform that aims to transform how cancer patients discover and access clinical trials. The company is dedicated to eliminating barriers such as geography, financial constraints, and information asymmetry. Founded in 2015 and headquartered in the U.S., Massive Bio is expanding its global reach by operating in multiple countries and offering innovative cancer treatment options to a diverse patient population. Their proprietary AI platform connects patients with clinical trials worldwide and collaborates with pharmaceutical companies, CROs, and healthcare systems to expedite drug development and ensure equitable access to advanced therapies. The US Provider Engagement team focuses on working with oncologists, hematologists, and community practices to increase awareness, referrals, and enrollment in clinical trials. The Project Manager will serve as the operational backbone for this team, responsible for analyzing provider data, managing the referral pipeline, and coordinating behind-the-scenes operations to allow the field team to concentrate on engaging with providers. This is a fully remote, desk-based role operating during US Eastern business hours. The position involves owning the data, reporting, and coordination aspects of the US provider engagement enrollment operations, with direct collaboration with US-based leadership and field account managers.

Requirements

• 5 to 8 years of experience in project management, operations, commercial/sales operations, or field team support, ideally in healthcare, pharma, CROs, or health tech.
• Strong analytical skills: advanced Excel, comfortable building dashboards and turning raw data into target lists, insights, and decisions.
• Experienced with CRM platforms and disciplined about data quality.
• Structured project management: you run multiple parallel workstreams to deadline without dropping balls.
• Full professional English fluency, written and verbal, with the ability to communicate clearly with US-based executives and field teams.
• Available to work US Eastern business hours.
• Hands-on and thorough: you do the detailed, unglamorous work well and do not cut corners when things get hard.
• Comfortable with ambiguity in a fast-growing environment; you build structure where none exists.

Nice To Haves

• Experience in oncology, clinical trials, or patient recruitment.
• Background supporting US-based commercial or medical field teams from LATAM (sales operations, field force effectiveness, shared services).
• Familiarity with the US healthcare provider landscape (community practices, referral patterns, EMRs).
• PMP or equivalent project management certification.

Responsibilities

• Analyze provider and referral data to identify high-potential oncology practices, build target lists, and help prioritize territories for the field team.
• Own the provider referral pipeline: track referrals from first provider contact through pre-screening and enrollment handoff, flag stalls, and drive follow-ups to resolution.
• Keep CRM data accurate and current (provider interactions, referrals, engagement outcomes) and enforce data hygiene standards across the team.
• Build dashboards and recurring reports on field activity, referral volume, conversion, and SLAs for leadership.
• Coordinate the field team's operating rhythm: meeting preparation, action items, follow-up tracking, and accountability.
• Run provider onboarding as a project, with clear documentation, workflows, and handoffs to clinical operations and patient-facing teams.
• Document SOPs, playbooks, and best practices as the function scales.
• Partner cross-functionally with clinical operations, customer success, and technology teams to keep provider-sourced patients moving through the funnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed