Project Manager (Shelton, CT - Hybrid)

Mutual Security Credit Union•Shelton, CT

4d•Hybrid

About The Position

As a Project Manager, you will help turn ideas into action by leading strategic initiatives and cross-functional projects that support the credit union’s goals. You'll partner with teams across the organization to plan, coordinate, and implement projects ranging from process improvements to technology enhancements, ensuring they are delivered successfully and provide meaningful value to employees and members. This role blends project leadership, problem solving, collaboration, and change management. You'll work with stakeholders across departments, vendors, and leadership teams to keep projects moving forward, remove roadblocks, and drive successful outcomes. It's a great fit for someone who enjoys organizing complex initiatives, bringing people together around a common goal, and helping the organization continuously improve and grow.

Requirements

Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field, or equivalent work experience.
3-5 years of project management experience, preferably within a financial institution, credit union, banking, technology, or regulated environment.
Strong knowledge of project management methodologies, tools, and best practices.
Experience leading cross-functional projects involving multiple departments and stakeholders.
Experience managing technology implementations, business process improvements, or organizational change initiatives.
Excellent organizational, planning, and time management skills.
Strong analytical, problem-solving, and critical-thinking abilities.
Excellent verbal, written, presentation, and facilitation skills.
Ability to prioritize multiple projects and shifting organizational priorities.
Proficiency with Microsoft 365 applications, including Teams, Excel, Word, PowerPoint, Planner, and related collaboration tools.
High degree of professionalism, integrity, confidentiality, and accountability.
Strong attention to detail and commitment to quality.

Nice To Haves

Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile, Scrum, or other related project management certifications preferred.
Vendor management and third-party coordination experience preferred.

Responsibilities

Lead and manage strategic, operational, and technology-related projects from initiation through implementation and post-project review, ensuring alignment with organizational priorities and strategic goals.
Develop project charters, business requirements, project plans, timelines, deliverables, budgets, resource allocations, communication plans, scope, objectives, milestones, and success measurements in collaboration with sponsors and stakeholders.
Coordinate activities among internal departments, executive leadership, vendors, consultants, and third-party partners while managing multiple concurrent projects.
Monitor project progress, budgets, resource utilization, timelines, risks, issues, dependencies, and mitigation strategies, and provide regular status updates to stakeholders.
Facilitate project meetings, establish agendas, document action items, and monitor completion of assigned tasks.
Manage project changes by evaluating impacts to scope, schedule, budget, resources, risk, and quality, obtaining appropriate approvals, and escalating significant concerns when necessary.
Ensure project deliverables meet established quality standards and business requirements.
Collaborate with business units to analyze current processes, document current and future state workflows, and identify opportunities to improve efficiency, consistency, effectiveness, and member experience.
Support implementation of process improvements resulting from project initiatives and facilitate cross-functional discussions focused on workflow optimization, operational improvements, and problem resolution.
Coordinate implementation of new systems, applications, products, services, and technology enhancements, including requirements gathering, solution evaluation, planning, testing, and deployment activities.
Coordinate user acceptance testing, track results and issues, and work with business units, Information Technology, vendors, application owners, and technical teams to validate outcomes and support successful solution delivery and adoption.
Develop and maintain effective working relationships across the organization while promoting collaboration, consensus-building, and alignment with organizational objectives.
Communicate project objectives, timelines, expectations, risks, and outcomes to leadership, project teams, and stakeholders.
Facilitate organizational readiness, training, and communication efforts necessary to support adoption of new systems, processes, products, services, and project deliverables.
Maintain project documentation, repositories, status reports, meeting minutes, and records while supporting portfolio reporting that provides management visibility into project status, resource capacity, and organizational priorities.
Ensure project activities comply with Credit Union policies, governance standards, and regulatory requirements while contributing to continuous improvement of project management practices, methodologies, and reporting processes.
Embrace the movement to foster change and make a meaningful impact within the Community by exhibiting our corporate values of Integrity, Empowerment, Respect, and Commitment to promote professional growth and prosperity within the organization and the neighborhoods we serve.
To maintain Credit Union goals, it is the responsibility of each employee to strive for continuous process improvement and quality of service to internal and external customers.
Abide by all federal, state and local laws including, but not limited to: The Bank Secrecy Act, including the Office of Foreign Assets Control (OFAC) and Financial Crimes Enforcement Network (FinCen); Uniform Commercial Code (UCC); Federal Reserve Bank; and the National Credit Union Administration (NCUA).