Project Manager- Telecommunications

Sand Cherry Associates•Stamford, CT

2d•$125,000 - $135,000•Hybrid

About The Position

Sand Cherry Associates is seeking a Project Manager to lead strategic, cross-functional initiatives within a client’s broadband organization. The role focuses primarily on a critical outage management program designed to improve how service disruptions are identified, managed, and communicated to customers across the enterprise footprint. Project and program leadership make up approximately 80–90% of the work, with the remaining 10–20% involving business analysis and requirements support. The position is hybrid, requiring four days per week in either the Stamford, Connecticut or Denver, Colorado office. Candidates must be authorized to work in the United States without visa sponsorship or visa transfers. C2C arrangements are not accepted. This is a long-term W-2 consulting engagement with an expected salary rate of $125,000–$135,000. Compensation decisions may consider skills, experience, training, licensure, certifications, education, location, and other role-specific qualifications. Sand Cherry describes its culture as friendly and communicative, with a focus on recognizing employee contributions, self-responsibility, professional growth, and empowering consultants to deliver value for clients.

Requirements

At least 6 years of project and/or program management experience leading complex enterprise initiatives.
Direct experience in the broadband, telecommunications, cable, or connectivity services industry.
Proven ability to manage large, cross-functional programs involving multiple stakeholders and dependencies.
Strong understanding of project management methodologies and program governance practices.
Experience developing project plans, managing timelines, tracking risks, and driving execution.
Ability to understand business requirements and collaborate effectively with Business Analysts and technical teams.
Experience creating or reviewing process flows, workflow documentation, and BRDs.
Strong analytical and problem-solving skills, including the ability to identify upstream and downstream program impacts.
Exceptional organizational skills and attention to detail.
Excellent communication, presentation, and stakeholder management abilities.
Authorization to work in the United States without visa sponsorship or visa transfers.

Nice To Haves

Experience with outage management, service assurance, network operations, customer communications, or related broadband operational programs.
Experience leading process improvement and operational transformation initiatives.
PMP, PgMP, Agile, or related project management certifications.
Experience working in highly matrixed enterprise environments.

Responsibilities

Lead large-scale, cross-functional broadband programs from initiation through implementation.
Manage an outage management initiative to develop processes and systems that improve customer communication during service interruptions.
Build and maintain project plans, timelines, dependencies, and deliverables.
Develop end-to-end business workflows and operational processes.
Identify, assess, and mitigate project risks, connecting related issues across workstreams and stakeholders.
Partner with Business Analysts to review requirements, identify process gaps, validate solutions, and contribute to Business Requirements Documents (BRDs).
Facilitate collaboration across business, technology, operations, product, and customer experience teams.
Establish and manage stakeholder communication plans to ensure alignment at all organizational levels.
Drive program governance, status reporting, executive presentations, and decision-making forums.
Track project health, manage escalations, and ensure delivery of business objectives.
Influence stakeholders and navigate complex organizational dynamics to maintain momentum and achieve results.