Bilingual (English/Spanish) Project Manager

franke • Smyrna, TN

2d • Onsite

About The Position

Imagine stepping into a company that not only equips kitchens but also sets global standards—in innovation, quality, and service. Welcome to Franke, a global player with heart, mind, and vision. More than 8,000 people on five continents work here to rethink the world of cooking, serving, and enjoying food. In our Franke Foodservice Systems division, everything revolves around customized solutions for the quick-service restaurant industry. We help the world’s largest restaurant chains make their kitchens more efficient, modern, and sustainable. As a Project Manager I, you are the central interface: you coordinate all steps with Supply Chain, Purchasing, Engineering, Product Management, Segment Management, and CAD Management to ensure the required kitchen equipment is available on time. When customers have specific requirements, you align these and prepare everything for Engineering and Product Management. You ensure that our proposal templates are not only consistent but also top-notch. In doing so, you help ensure that every project runs smoothly and that our customers are delighted.

Requirements

• Ability to work independently and reliably, taking responsibility.
• Fluent in Spanish and English.
• Strong motivation and communication skills.
• Ability to assert oneself while maintaining collaboration.
• Excellent organizational skills, ability to stay on top of things and find solutions under pressure.
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of computer hardware and software, including applications and programming.
• Knowledge of design techniques, tools, and principals involved in productions of technical plans, blueprints, drawings, and models.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Proficiency in Microsoft Word, Microsoft Excel, Project Portal, Primary Business Systems (PBS) - Order Manager, PBS-RMA Manager, Credit Note Manager, Project Manager, Incident Manager.
• Attention to detail.
• Problem Solving skills.
• Customer Service skills.
• Proper Email Etiquette.
• Organizational & Multi-tasking skills.
• Associate’s Degree.
• Two years’ prior related work experience.
• Or combination of education and experience may be considered.
• Bilingual English/Spanish.

Responsibilities

• Manage day-to-day project development from initiation to completion.
• Document project scope.
• Organize projects in logical, cost effective, and measurable steps.
• Track and report project progress on a consistent and accurate basis.
• Coordinate cross functional activities.
• Integrate company standards and policies with project requirements.
• Recommend solutions, implementation, and deployment within project life-cycle, as necessary.
• Document and report project information, as needed, utilizing appropriate systems.
• May provide training following project deployment.
• Document product process and procedure documents.
• Other duties as assigned.
• Reliable attendance is a must.

Benefits

• Competitive salary
• Comprehensive salary
• Free, On-Site Medical Clinic
• Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
• Free life insurance
• 401k match up to 4%
• Paid time off
• 11 holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree