Project Manager

Laserfiche

4d•$78,000 - $148,000•Hybrid

About The Position

The Project Manager plays a key role in guiding Laserfiche customers through successful implementation projects. This role focuses on building strong client partnerships, applying proven project management methodologies, and delivering high‑quality outcomes across multiple concurrent engagements. If you enjoy leading complex initiatives, collaborating with diverse teams, and shaping best practices, this role offers a meaningful opportunity to make an impact. Laserfiche is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes—from dynamic startups to Fortune 500 enterprises—to accelerate productivity, improve collaboration, and deliver exceptional customer experiences. Through scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make data-driven decisions that move their organizations forward. With a strong global presence and offices across North America, Europe, and Asia, Laserfiche is recognized for its commitment to innovation, quality, and customer success. Our people-first culture fosters professional growth, continuous learning, and collaboration—making Laserfiche a place where talented individuals can shape the future of digital enterprise technology.

Requirements

Based in Long Beach, CA or nearby
Bachelor's degree required
5+ years of project management experience
Participated in multiple full lifecycle software implementations
Independent thinking with keen problem-solving skills
Ability to adapt to changing schedules and multiple work plans
Excellent verbal, written and interpersonal skills
Ability to learn new software quickly
Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time.

Responsibilities

Lead the pursuit of implementation services for assigned clients
Implementation, scoping and estimating
Build client relationships
Manage project issues/risks and client expectations and escalate as needed
Assist in pre-sales activities for implementation services
Assist in building best practices and benchmarks from completed projects
Understanding in Business processes and system architecture
Requesting appropriate resource skills required for the projects
Manage 3-5 clients at any given time
Provide a framework for project planning, communications, reporting and contract management
Establish documentation and procedural standards for Deliverable Materials
Prepare the initial plan and assist the customer project manager to develop appropriate level of detail
Work with the customer project manager to address and resolve deviations from the project plan
Support the development of project strategies for testing, training and knowledge transfer
Administer the project change control procedure with the customer project manager
Coordinate and manage the technical activities of all Laserfiche resources
Manage progress against milestones / deliverables
Establish issue management procedures and assist in managing project issues and risks with customer project manager
Monitor and control Laserfiche project budget
Establish and manage internal quality assurance process
Work with the customer project manager to determine project team training requirements
Develop and manage knowledge transfer strategy and plan
Integrate with product development to address product related issues, performance tuning, etc.
Conduct regularly scheduled project status meetings (Laserfiche and customer)
Prepare and submit status reports to the customer project manager
Develop materials and facilitate Gate reviews and Steering Committee meetings