Project Manager, Performance Innovation

University of Maryland Medical System•Baltimore, MD

About The Position

Under limited supervision, the Project Manager facilitates and manages departmental and organizational projects, providing expertise in project planning, development, and coordination. The role operationalizes project plans by gathering information, identifying and collaborating with stakeholders, and synthesizing complex information. It develops systematic, sustainable processes and their structural foundations, and serves as a key resource for communication, project planning, data management, and process improvement. The Project Manager autonomously advances projects toward departmental and organizational goals while considering stakeholder needs. The position standardizes processes, communications, and tracking methods for ongoing project planning and improvement, and creates structure from ambiguous or varied information. It leads project activities such as scope identification, budget planning, team communication, and collaboration; prepares documents, delegates tasks as needed, and monitors and analyzes progress. The role collaborates with hospital stakeholders to develop, plan, and execute projects; coordinates stakeholder and user group meetings; and communicates and retrieves relevant information across organizational levels. It compiles and analyzes complex data, reviews outcomes, and prepares reports and presentations for process and outcome review, project planning, and regulatory compliance.

Requirements

  • Bachelor’s degree in Business, Project Management, Healthcare Administration, or a related field, or equivalent experience.
  • Two years of professional experience in communications, project management, or a related area.
  • Must possess project management certification from PMI or another accrediting agency, or obtain certification within two years.
  • Highly effective verbal, written, and interpersonal communication skills for relating to hospital staff and stakeholders at all levels.
  • Proficiency in standard computer applications, including the MS Office suite.
  • Understanding and familiarity with quantitative and qualitative data, and ability to present information to varied audiences.
  • Ability to understand, analyze, synthesize, and manage highly complex information.
  • Critical-thinking skills.
  • Demonstrated project management, communications, and budget management skills.
  • Ability to work collegially within complex systems, identify appropriate resources, and maintain a mature and professional working environment.
  • Ability to work effectively and improvise in response to immediate deadlines and unprompted project-plan changes.
  • Ability to manage activity timelines and understand overall project goals.
  • Ability to identify pertinent details and communicate project goals and needs appropriately.

Nice To Haves

  • Experience in a healthcare setting is preferred.

Responsibilities

  • Facilitate and manage departmental and organizational projects.
  • Plan, develop, coordinate, and operationalize project plans by gathering information and collaborating with key stakeholders.
  • Develop systematic, sustainable processes and establish their structural foundations.
  • Standardize processes, communications, and tracking methods for ongoing project planning and improvement.
  • Identify project scope, plan budgets, coordinate team communications, and collaborate with project members.
  • Prepare written documents, delegate tasks as necessary, and monitor and analyze project-task progress.
  • Collaborate with hospital stakeholders in the development, planning, and execution of project activities.
  • Assess the need to disseminate and retrieve pertinent information and communicate across organizational levels.
  • Coordinate stakeholder and user group meetings to accomplish informatics goals.
  • Research and compile data from internal and external sources to support project plans, reporting, and regulatory compliance.
  • Synthesize complex data, analyze outcomes, and prepare graphical, oral, written, and visual reports or presentations for process and outcome review.
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