Project Manager

Buyers Edge Platform, LLC • New London, CT

1d • Remote

About The Position

Buyers Edge Platform is revolutionizing the foodservice industry through technology, purchasing power, and partnerships. We empower operators, distributors, and manufacturers with efficiency and visibility. Our mission is to reduce costs, streamline the foodservice supply chain, and move the industry from manual to automated. This role requires candidates to be authorized to work in the United States without sponsorship.

We are seeking a Project Manager to join our PMO. This role involves owning projects end-to-end, from intake and chartering through planning, execution, and closure. The Project Manager will utilize Jira Work Management and Confluence, provide clear stakeholder updates, and ensure cross-functional teams adhere to timelines, scope, and decisions. A key aspect of this role is contributing to the improvement of the PMO itself by enhancing SOPs, templates, tooling, and playbooks. This is a highly consultative position where the Project Manager will partner with functional teams to drive alignment and coordinate execution in a matrixed environment, often without direct authority. The role also involves supporting operations teams on initiatives that do not require a dedicated project manager by providing structure, guidance, and templates.

The ideal candidate is a natural organizer and communicator who thrives in ambiguity. Proficiency in Jira and Confluence, a rigorous approach to documentation and visibility, and comfort managing scope, risk, and competing priorities across multiple concurrent projects are essential. The candidate should be adept at earning credibility with stakeholders at all levels and maintaining project momentum despite dependencies, blockers, and scope creep.

Requirements

• Proven experience managing projects end to end, intake through closure, ideally within a PMO or similarly structured environment.
• Hands-on proficiency with Jira (Jira Work Management preferred) and Confluence for project tracking, documentation, and stakeholder visibility.
• Demonstrated ability to drive alignment and coordinate execution across functional teams in a matrixed environment without direct authority.
• Strong command of core project management disciplines: work breakdown structures, communication plans, risk management, scope control, and decision logs.
• Excellent written and verbal communication skills, with the ability to tailor documentation and reporting to different audiences, from project teams to executive leadership.
• A process-improvement mindset: you spot friction in how work gets done and take initiative to fix it through better SOPs, templates, and workflows.
• Comfort managing multiple concurrent projects and competing priorities with strong attention to detail.

Nice To Haves

• PMP, CAPM, or comparable project management certification.
• Experience with change management frameworks and driving adoption of new tools and processes.
• Experience building or maturing PMO processes, templates, or playbooks from the ground up.
• Familiarity with the foodservice, supply chain, or SaaS industries.

Responsibilities

• Initiate and execute improvements to PMO processes, including SOPs and templated project documentation used across project and operational work.
• Maintain and improve PMO tooling and workflows in Jira and Confluence to support project execution.
• Enter and maintain all PMO-specific tasks in Jira to manage workload and provide visibility, and keep PMO leadership informed of project updates, issues, dependencies, and overlapping scope.
• Provide resources and guidance to operations teams for projects that do not require a dedicated project manager.
• Receive and conduct initial reviews of new project submissions, gathering relevant details to inform prioritization discussions.
• Stand up Jira Work Management projects and Confluence spaces for all approved PMO initiatives, and identify and assemble the project team.
• Gather requirements and guide project teams through completing a Project Charter, including defining KPIs and scope.
• Develop and distribute a Project Communication Plan, notify impacted external stakeholders, and confirm executive sponsorship and decision-making authority.
• Develop working familiarity with the processes and business systems relevant to each assigned project.
• Build a Work Breakdown Structure outlining milestones and action steps across the full project lifecycle, and enter them into Jira.
• Define roles and responsibilities with the project team, and develop and distribute a Resource Continuity Plan.
• Establish a baseline timeline and budget (where applicable) in coordination with supporting teams to secure resources and align on capacity.
• Identify project risks and define appropriate risk responses, and determine post-project owners for ongoing maintenance after closure.
• Assess stakeholder readiness for change and coordinate communication and training activities to support adoption of new tools and processes.
• Maintain and update Jira projects and Confluence spaces throughout the project lifecycle, publishing frequent updates for stakeholder visibility.
• Coordinate, facilitate, and document project team meetings to drive progress and decision-making, holding team members accountable to their roles.
• Resolve cross-team dependencies, align functional groups during delivery, and manage scope change requests to minimize scope creep.
• Track and drive resolution of risks, issues, and blockers — escalating as needed — and manage project decisions in a Decision Log.
• Produce clear, consistent status reports and audience-specific documentation that enable informed decision-making by leadership and stakeholders, reporting progress against the baseline timeline.
• Coordinate training and drive adoption of new tools and processes, tracking adoption to confirm changes take hold.
• Complete and distribute a Project Closure Document to formalize completion and handoff to post-project teams.
• Facilitate retrospectives to celebrate successes and identify areas for improvement, applying lessons learned to PMO templates, SOPs, and playbooks.
• Confirm post-project owners have the documentation, access, and context needed to maintain ongoing tasks or processes.
• Inform leadership of project completion and the transition to business as usual, then archive the Jira project and Confluence space.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Generous paid time off and company holidays
• Paid parental leave
• Opportunities for professional development and career growth across our family of brands
• A collaborative, high-energy culture where your ideas shape how we work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed