Project Manger

Agama Solutions • Irving, TX

6d

About The Position

Strong digital focus and industry awareness about emerging technologies to help drive solutions for customer experience improvement in the contact center or CRM space. Ability to directly own technical deliverables of long-term complex and inter dependent complex IT projects. Strong ability to work with technical teams to solution components that deliver user facing features for a very large customer with huge customer base. Should have executive presence to face-off with senior stakeholders for presenting deep dive into strategic project updates. Past development experience or strong technical experience is a must. Should be able to validate solutions as presented by technical teams, contribute towards refining them and making technical teams successful by clearing the technical hurdles.

Requirements

• Strong digital focus.
• Industry awareness about emerging technologies.
• Ability to drive solutions for customer experience improvement in the contact center or CRM space.
• Executive presence to face-off with senior stakeholders.
• Past development experience or strong technical experience is a must.

Responsibilities

• Own technical deliverables of long-term complex and inter dependent complex IT projects.
• Work with technical teams to solution components that deliver user facing features.
• Present deep dive into strategic project updates to senior stakeholders.
• Validate solutions as presented by technical teams.
• Contribute towards refining solutions.
• Make technical teams successful by clearing technical hurdles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed