Project Manager

Daxko•Remote - US,

12h•Remote

About The Position

The Project Manager leads implementation of Daxko's software solutions for new customers, owning the experience from kickoff to launch. The role manages multiple projects at once, keeps customers and internal teams aligned, and ensures each client has a smooth path to going live. The Project Manager follows Daxko's established implementation methodology while applying judgment to each project. The role owns end-to-end implementation for small and mid-size customer projects, with a goal of launching each assigned customer within four months of project start. It includes weekly customer and internal team check-ins, coordination with Daxko's ETL Data team on customer data analysis and questions, maintaining project documentation, and escalating problems early. Travel to customer sites is needed about 25% of the time.

Requirements

1 to 2 years of experience in project management, implementation, or a related customer-facing role.
Strong organizational skills and the ability to manage multiple projects without losing detail.
Clear, confident communication with both customers and internal teams.
A problem-solving mindset, including the ability to assess complex issues, weigh options, and act.
Comfort self-directing and prioritizing one's own workload.

Nice To Haves

Bachelor's degree in Business, Computer Science, or a related field.
CAPM certification.

Responsibilities

Own end-to-end implementation for small and mid-size customer projects, from kickoff through launch.
Launch each assigned customer within four months of project start.
Run weekly check-ins with customers and internal teams to report status and flag risk early.
Partner with Daxko's ETL Data team to support customer data analysis and resolve data questions.
Keep project documentation current and useful for the teams relying on it.
Escalate problems early, with context, so they get solved before they grow.
Travel to customer sites as needed, about 25% of the time.