Project Manager

NCR Voyix • Atlanta, GA

3d • Remote

About The Position

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Requirements

• Experienced software engineer focused on operations.
• Experience with cloud services (Azure and Google Cloud).
• Experience with Windows Servers and Linux Servers.
• Experience with Continuous Integration / Continuous Deployment (CI/CD).
• Ability to create SLIs, SLOs, and SLAs.
• Ability to develop monitoring architecture, implement monitoring agents, build dashboards, manage escalations and alerts.
• Experience in incident management, root cause analysis (RCA), and risk management processes.
• Willingness to be on call for periods of time.

Nice To Haves

• Experience with PaaS providers (Azure and GCP).

Responsibilities

• Maintaining and scaling production services and servers for complex and high throughput cloud services (Azure (primarily) and Google Cloud).
• Improving scalability, service reliability, capacity, and performance.
• Writing automation code for provisioning and operating infrastructure at massive scale.
• Initiating and contributing to continuous improvement of software delivery processes and practices in a multi-location, multidisciplinary team to empower and accelerate product development.
• Using automation extensively to design, configure, manage, and monitor systems in support of product development teams.
• Participating in Disaster recovery planning and execution.
• Maintaining / patching servers supporting SaaS products, including Windows Servers, Linux Servers running in in-house Datacenters and/or using cloud PaaS providers (Azure and GCP).
• Developing / Monitoring dashboards to detect problems related to application, infrastructure and potential security incidents on a daily basis.
• Helping coordinate estimations and capacity planning.
• Working hand-in-hand with all teams to ship code to production using Continuous Integration / Continuous Deployment (CI/CD).
• Collaborating with development teams and using intuition, experience and understanding to create SLIs, SLOs, and SLAs.
• Providing timely assistance and remediation solutions during critical situations and production incidents to help resolve service problems.
• Developing monitoring architecture, implementing monitoring agents, building dashboards, managing escalations and alerts.
• Participating in incident management and driving root cause analysis (RCA) and risk management processes.

Benefits

• Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.
• All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
• NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
• We believe in understanding and respecting differences among all people.
• Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed