Project Manager, Value Improvement Office

MemorialCare•Fountain Valley, CA

1d•Remote

About The Position

The Value Improvement Office (VIO) Project Management Office (PMO) division is responsible for a range of activities related to the design, planning, execution, facilitation, implementation, and completion of non-information technology operational projects adhering to timeline, budget, and scope. They oversee all aspects of MemorialCare VOI PMO projects and are responsible for working closely with the project stakeholders, including vendor management. Throughout the course of projects, they assign responsibilities, monitor and report on progress of projects, as well as prepare reports for leadership regarding the status of the project. The Project Manager provides consulting, scoping analysis, and overall project management related to the organization’s operational initiatives. The role is responsible for utilizing the end-to-end project management process from executive approval through governance, planning, implementation to warm hand off to operations, and post-go-live review. This position works independently with executive leaders, multi-disciplinary teams across the healthcare system, and external stakeholders to manage and successfully implement each project and acts as the point of accountability for delivering large scale, complex, and cross-functional implementations on time and on budget.

Requirements

Minimum 3 years project management or relevant experience required
Demonstrated understanding of key areas of the healthcare business
Understanding and application of Lean, process improvement discipline
Demonstrated high energy levels and tolerance of tight deadlines, time pressures, and ambiguity
Past success leading project with multiple business stakeholders, technical resources, and third parties for solutions
Proven knowledge of PCs, collaborative computing tools, re-engineering and process improvement techniques, information management in healthcare, systems integration, and basic project finance regulations
Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines
Proven ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
Demonstrated proficiency with the Microsoft Suite Products required
Demonstrated analytical, creative thinking, and problem-solving skills
Proven superior oral and written communication and presentation skills; able to interact with individuals across all departments
Experienced exercising good judgment in fast-paced, high-pressure work environment, with competing priorities
Bachelor’s degree or equivalent combination of education and relevant healthcare experience required

Nice To Haves

Project Management Professional (PMP) or equivalent PMI recognized certification preferred
Lean Certification preferred

Responsibilities

Manages all phases of assigned projects including initiation, definition and planning, execution, monitoring and cost control, and project close out.
Works to identify and define project requirements, scope, and objectives
Assists all stakeholders in making sure overall project needs and objectives are understood and executed as projects evolve through the development cycle.
Applies assertiveness where necessary to ensure that the project moves along and that decisions are made in a timely manner.
Develops project strategies, defines project schedules, manages resources and equipment, develops plans and reports, and tracks information.
Evaluate project performance and setting quality and performance standards
Identifies and resolves problems of varying complexity that arise in and outside of the department
Conducts root cause analysis of problems and take actions to prevent recurring instances of issues
Develop and maintain project budgets and oversee expenditures/procurement
Coordinates and manages project governance requests throughout their lifecycle and ensures proper documentation and communication to all stakeholders.
Facilitates project meetings; documents and follows-up on actions and decisions.
Records and distributes meeting minutes within a timely manner.
Ensures that both client and VIO teams’ needs are met as projects evolve, monitors project progress, handles issues that arise, and communicates regularly on project developments to relevant participants in efforts to maintain overall visibility.
Ensures proper communication on assigned tasks, both internally to the Team and externally to stakeholders.
Responsible for aligning expectations to clearly define requirements and deliver expected results for assigned project tasks.
Creates and maintains documentation, plans, templates, and reports on assigned tasks.
Helps prepare project proposals, timeframes, and schedule, breaking projects out into measurable milestones.
Monitors and reports on progress against established project milestones related to working hours, plans, and expenditures, utilizing MemorialCare provided tools.
Analyzes risks, as well as opportunities and areas for improvement and reports project outcomes and/or escalates risks to appropriate individuals