Project Manager - Telecommunications (Fiber Design)

Sigma Technologies • Perrysburg, OH

7d • Remote

About The Position

Sigma Technologies is seeking an experienced Telecommunications Project Manager for a full-time, remote position focused on Fiber Design and Joint Use projects. As a growing engineering and design firm with a strong presence across the country, Sigma Technologies values safety, honesty, truth, and decency. This role involves managing complex fiber design projects from initiation to close-out, ensuring effective communication between project members, cross-functional teams, external vendors, and stakeholders. The Project Manager will also be responsible for maintaining and growing client accounts. While the position is remote, new hires must complete a two-week paid in-person orientation and training at the main office in Perrysburg, OH.

Requirements

• H.S. Diploma or equivalent is required.
• An Associate's or Bachelor's degree is preferred, but not required.
• 5+ years of relevant industry experience.
• 3+ years of Project Management experience.
• Management may consider other education and/or work experience to be acceptable for appointment to this position.
• Project management certification preferred.
• Proven experience in project management, with a track record of successfully delivering projects on time and in budget.
• Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities.
• Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth.
• Demonstrated level of understanding of commonly used project management concepts, practices, and procedures.
• Adaptability and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Available during the “core” work hours of 8:00 a.m. to 5:00 p.m. during the week.
• Occasional evening and weekend work may be required as duties demand.
• Willing and able to travel regularly, including overnight travel.
• Dependable transportation and valid driver’s license and insurance.
• Able to pass a background check/drug test/driving record check.
• Authorized to work in the United States.

Nice To Haves

• Project management certification preferred.

Responsibilities

• Serve as a mentor and coach to assistant project managers, offering guidance and support.
• Establish, track, and control project cost, scope, schedule, and budget to deliver assigned projects in accordance with contractual agreements.
• Create proposals, lead kickoff meetings, and discovery calls, working with Project Engineers on scope, schedule, and budget.
• Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance.
• Develop high-level project workflows and ensure project scopes and milestone dates for all assigned projects.
• Provide project cost forecasting over the life of the project or program.
• Collaborate with internal teams to ensure the successful delivery of products/services.
• Prepare project change orders and/or correction actions in collaboration with the client, Project Engineers, and Operations Manager.
• Monitor and report on key metrics, customer satisfaction, and performance against objectives.
• Maintain accurate records of client interactions, agreements, and sales activities in the CRM system.
• Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations.
• Document lessons learned and share best practices with the organization.
• Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
• Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies.
• Monitor and manage risks throughout the project life cycle.
• Liaise between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated.
• Maintain clear and consistent communication with all project stakeholders.
• Provide regular project updates to management and team members.
• Lead project update calls and in-person meetings with external clients throughout the project life cycle.
• Monitor and manage expectations of communication between staff and external clients.
• Build and nurture client relationships, understanding their needs and business objectives.
• Build an understanding of customer organizational structures and decision-making processes.
• Serve as a primary point of contact for assigned clients, addressing inquiries, and providing exceptional service.
• Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues.
• Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers.
• Prepare and deliver presentations, proposals, and sales materials to clients as needed.
• Stay informed about industry trends and developments to provide value to clients.
• Contribute towards and execute on strategic plans to target new business opportunities.
• Perform other duties as assigned.

Benefits

• Competitive pay
• Medical, dental and vision plans with up to 80% of the premium sponsored by Sigma
• 401(k) plan with matching contributions up to 5% of salary
• Paid holidays, vacation, and sick time
• Education and professional licensing assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree