Project Manager, Supply Chain, GEMS, NA Startup

Amazon•Nashville, TN

23h•Onsite

About The Position

Amazon Global Engineering Services (GES) is seeking a detail-oriented, analytical, innovative, and customer-obsessed Project Manager to own and manage the ordering scope for new build infrastructure and expansion/retrofit projects within our Operations Global Engineering Maintenance Sustainability (GEMS) Organization. This individual will provide project management support in a fast-paced and highly ambiguous environment, managing multiple initiatives and projects simultaneously while working quickly to deliver results. This is an office-based role requiring regular presence at a corporate location, with up to 5% nationwide travel as needed. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided. The NA Supply Chain team empowers Startup Project Managers by delivering ordering excellence with agility, accuracy, and quality. We ensure timely inventory flow, seamless supplier payment execution, and rapid issue resolution through standardized processes that adapt to customer needs with speed and flexibility. Our commitment to attention to detail and exceptional service enables projects to launch on schedule and within budget, building trust and lasting value for our customers.

Requirements

2+ years of program or project management experience
Bachelor's degree or equivalent
Experience in a highly analytical, results-oriented environment with cross functional interactions
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Nice To Haves

Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Knowledge of Lean principles and DMAIC methodology
Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Responsibilities

Manage ordering workflow for assigned projects including risk mitigation, escalations, and accountability while reporting on status and immediately escalating issues as necessary
Partner with program managers and business leaders to secure resources, scope efforts, set project priorities and milestones, drive delivery, and impact critical business initiatives
Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers, and presenting project status and recommendations to senior leadership
Anticipate program changes and work with stakeholders to understand associated impacts
Conduct data analysis to identify issues and implement significant process improvement projects that streamline workflows and create efficiencies within the team and larger business functions
Process and upload detailed procurement requirements into purchasing systems to generate and manage purchase order requisitions
Monitor and resolve customer tickets through established queue system while maintaining service level agreements (SLAs) and providing support via email, video conferencing, and other mechanisms
Create, update and maintain comprehensive training documentation and standard operating procedures
Analyze data and prepare regular reports on procurement metrics and operational performance
Collaborate with cross-functional teams and internal program teams to optimize procurement processes and workflows
Maintain accurate records and documentation in multiple database systems
Thrive both independently and collaboratively, demonstrating exceptional ability to navigate ambiguous environments while consistently maintaining high performance standards and delivering results