Project Manager - Strategic Support

Family Health Centers of San Diego•San Diego, CA

5d•$80,000 - $120,000•Onsite

About The Position

Family Health Centers of San Diego (FHCSD) is seeking a Project Manager, Strategic Support to plan and execute cross-functional organizational initiatives. This role involves developing project plans, timelines, dashboards, trackers, reports, and implementation tools. The Project Manager will collaborate closely with executive leadership, operations, clinical, administrative, technical, and support departments to coordinate deliverables, monitor progress, identify risks, and ensure successful project completion. FHCSD is a large federally qualified health center (FQHC) with a mission to provide high-quality, affordable healthcare to all, with a special commitment to the uninsured, low-income, and medically underserved populations in San Diego County.

Requirements

Bachelor’s degree from an accredited university program required in business administration, health care administration, public administration, project management, organizational leadership, or a related field.
Active Project Management Professional certification required.
Minimum of four years of progressively responsible project management experience required.
Experience managing cross-functional projects involving multiple departments, stakeholders, timelines, and deliverables.
Experience using commercially available project management solutions required, such as Smartsheet, Monday.com, Microsoft Project, Asana, Wrike, or comparable platforms.
Experience developing project plans, dashboards, trackers, meeting materials, executive updates, and implementation tools.
Strong knowledge of project management principles, tools, methods, and documentation standards.
Ability to manage multiple complex projects simultaneously with minimal supervision.
Ability to convert broad goals into clear workplans, timelines, tasks, owners, and deliverables.
Ability to prepare clear executive-level summaries, status reports, and presentations.
Ability to work effectively with executives, directors, managers, clinical leaders, administrative staff, and technical teams.
Ability to identify risks, dependencies, barriers, and decisions requiring escalation.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
Advanced working knowledge of at least one project management platform, preferably Smartsheet.
Traveling between sites and other locations is required as an essential function of the job.
Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended.
An acceptable driving record is also required.

Nice To Haves

Health care, ambulatory care, FQHC, nonprofit, public sector, or regulated industry experience preferred.
Master’s degree in health care administration, business administration, public administration, project management, or a related field.
Experience in a Federally Qualified Health Center, ambulatory care organization, hospital system, health plan, or safety-net health care environment.
Experience supporting executive leadership or enterprise-level strategic initiatives.
Experience with Smartsheet or other commercially available enterprise project management solution that includes, creation and management of dashboards, reports, automations, forms, Gannt charts, dependencies, and workspace administration.
Experience with process improvement methodologies such as Lean, Six Sigma, Agile, Scrum, or DMAIC.
Experience supporting regulatory, operational readiness, construction, facilities, clinical program, or technology implementation projects.
Experience creating business requirements documents, SOPs, workflows, charters, and implementation checklists.

Responsibilities

Develops, maintains, and updates project plans, timelines, workplans, charters, trackers, risk logs, decision logs, and implementation schedules.
Coordinates project activities across multiple departments, including operations, facilities, information technology, human resources, finance, compliance, clinical leadership, and executive administration.
Supports project initiation, planning, execution, monitoring, and closeout using structured project management methodologies.
Translates executive direction and project goals into clear tasks, milestones, owners, due dates, and deliverables.
Tracks project dependencies, barriers, risks, decisions, and follow-up items to ensure timely completion.
Monitors project progress and escalates risks, delays, and unresolved decisions to appropriate leadership.
Facilitates project meetings, workgroups, and cross-functional planning sessions.
Prepares agendas, meeting minutes, action item logs, and follow-up summaries.
Works with department leaders and subject matter experts to clarify scope, roles, responsibilities, assumptions, and operational requirements.
Builds effective relationships with internal stakeholders to support accountability, communication, and project momentum.
Assists with change management activities, including communication planning, implementation readiness, stakeholder education, and transition support.
Builds and maintains project dashboards, reports, trackers, and templates using commercially available project management systems such as Smartsheet or similar platforms.
Uses project management software to monitor timelines, task completion, dependencies, resource needs, and status updates.
Produces concise executive-level project updates, including milestone progress, risks, barriers, decisions needed, and next steps.
Maintains organized project documentation and ensures project materials are accurate, current, and accessible.
Supports the development and standardization of project management tools, templates, workflows, and reporting structures.
Supports strategic initiatives, new site planning, program launches, operational improvement efforts, construction or facility-related projects, regulatory readiness projects, and other enterprise priorities.
Assists with defining project scope, success measures, operational impacts, staffing considerations, regulatory requirements, implementation steps, and sustainability plans.
Applies process improvement, Lean, Agile, or other structured approaches where appropriate.
Identifies opportunities to improve project workflows, communication, accountability, and execution across the organization.
Perform other duties as assigned.