Project Manager, Strategic Initiatives, GCM

DSV•Charlotte, NC
•$97,440 - $121,800•Onsite

About The Position

The Project Manager, Strategic Initiatives is part of the Global Commercial Management (GCM) team and supports the delivery of strategic programs and business initiatives across the organization. The role manages the strategic initiative portfolio, mobilizes cross-functional teams, structures ambiguous problems, drives decisions, and ensures agreed changes become repeatable ways of working across accounts, countries, and functions. The successful candidate is adaptable, thrives in a fast-paced environment, and can manage multiple priorities while coordinating diverse stakeholder groups. The position oversees strategic portfolio planning and prioritization; leads initiatives from mobilization through implementation, adoption, and benefits realization; and supports deployment of the GCM operating model across account, regional, country, and functional interfaces. It also coordinates an innovation portfolio, supports pilots in areas such as AI, automation, data, solution design, and customer services, and manages strategic communications and the GCM community.

Requirements

  • At least 7 years of experience in project management, business transformation, strategy, consulting, or a related field in an international environment.
  • Business degree; Logistics or Supply Chain is preferred.
  • Fluency in English.
  • Strong problem-solving and decision-making capabilities, with the ability to influence and collaborate across organizational boundaries.
  • Strong communication and interpersonal skills and the ability to collaborate effectively as a team player.
  • Excellent organizational skills and the ability to multitask and prioritize on an ongoing basis.
  • Project management mindset.
  • Entrepreneurial self-starter who can work in a fast-paced, dynamic, changing environment, work independently, and act proactively.
  • Strong knowledge of Microsoft Office, particularly Word for written guidance content, Excel for quantitative analysis, and PowerPoint for presentations.

Nice To Haves

  • Additional language skills are highly beneficial in a global environment.

Responsibilities

  • Maintain an integrated view of GCM strategic initiatives, objectives, value, owners, milestones, dependencies, capacity needs, and delivery health.
  • Translate leadership priorities into charters, roadmaps, workstreams, and measurable success criteria.
  • Identify overlaps, gaps, and cross-account synergies, and recommend where GCM should standardize, scale, stop, or sequence work differently.
  • Lead strategic initiatives from mobilization through implementation, adoption, and benefits realization.
  • Create practical delivery structures, including decision rights, RACI, stage gates, milestones, risks, dependencies, and escalation paths.
  • Support deployment of the GCM operating model across account, regional, country, and functional interfaces, aligning global customer requirements with local execution realities.
  • Coordinate cross-functional delivery with Finance, IT, Operations, Commercial, and HR while maintaining clear business ownership and accountability.
  • Develop playbooks, standards, service catalogues, and reusable tools to capture proven approaches, reduce local reinvention, and accelerate implementation across GCM.
  • Prepare decision papers and maintain action, decision, and risk tracking to enable timely leadership decisions and intervention.
  • Own and coordinate the portfolio of GCM innovation initiatives.
  • Establish an innovation pipeline with selection criteria, sponsors, hypotheses, expected value, stage gates, and stop, pivot, or scale decisions.
  • Mobilize account teams, Operations, IT, Business Architecture, Commercial, and external partners to pilot innovations in areas such as AI, automation, data, solution design, and new customer services.
  • Own the GCM strategic communications plan and editorial calendar, aligning messages with priorities, leadership decisions, customer commitments, and initiative milestones.
  • Build and activate the GCM community for cross-account collaboration and sharing use cases, best practices, and lessons learned.
  • Strengthen the GCM internal brand through a clear value proposition, consistent narrative, visual identity, and proof points.
  • Develop and manage recurring communications, including the GCM newsletter, leadership updates, town halls, community forums, intranet or SharePoint content, and initiative launch communications.
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