project manager sr - Green Dot Assist (Nashville, TN - U.S.)

Starbucks•Nashville, TN

1d•Onsite

About The Position

The Project Manager for Green Dot Assist will lead the planning, coordination, and execution of Starbucks' AI-powered operational support platform, ensuring successful delivery across stakeholders, technology teams, and store operations. This role is responsible for driving project milestones, managing risks and dependencies, and ensuring Green Dot Assist delivers an intuitive, reliable experience that helps partners quickly access Starbucks Standards information.

Requirements

3+ years of experience as a project manager in IT or a software development setting
5+ years of experience working in IT or a software development setting
Experience using Agile methods and working on complex, integrated platforms required.
Bachelor’s Degree required or equivalent experience
Understanding of IT program and portfolio management practices.
Expert-level knowledge of standards and practices for IT project and program lifecycle management activities and deliverables.

Nice To Haves

Master’s Degree in Information Systems, Computer Science, Business Administration, or Management preferred.
PMP, PgMP, and Scrum Master Certifications are a plus.

Responsibilities

Develop a deep understanding of projects within the program portfolio, manages assigned projects with a clear understanding of business and IT context, and develops an understanding of cross-program portfolio dependencies.
Drive complex, cross-functional enterprise projects, leading multiple efforts simultaneously.
Lead high performing, cross-functional, often globally distributed teams.
Work independently, with limited day-to-day guidance from senior program management leadership.
Perform core project management duties, including guiding the project through formal approval and funding gates; developing a project plan that includes a detailed budget, project timeline, detailed task-driven schedule, project RACI and resource plan, and communication plan; and managing project execution from analysis/design through build, test, and deployment.
When leading an Agile project, partners closely with the scrum master and product owner on all activities.
Ensure that project status reports are relevant, transparent, and add value.
Partners with relevant IT and business hiring managers to ensure that the project has the skillsets and resources required for delivery.

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement