Project Manager/Site Scheduling Technical Support

Management Solutions LLC•Oak Ridge, TN

1d•Hybrid

About The Position

Management Solutions LLC is seeking a Project Manager to support a Development and Implementation team. This role serves as the critical bridge between the customer and the development team, ensuring that software enhancements and defect resolutions are clearly defined, prioritized, and delivered efficiently. This is a servant-leader, focused on facilitating Agile processes (Hybrid Scrum/Kanban), refining requirements, and driving delivery in a highly regulated, compliance-heavy environment. This position requires an active U.S. Department of Energy (DOE) Q Clearance.

Requirements

Active DOE Q Clearance
Certified Scrum Master (CSM) or Project Management Professional (PMP) certification
Knowledge of P&RO Solutions Inc. maintenance scheduling tools including PaSTA and CICS (Create Input Close System)
Experience with SAP integration requirements
Experience facilitating project teams to evaluate software for information technology and cyber compliance reviews
Knowledge of process standards for outage and maintenance organizations with respect to scheduling needs
Experience in a Product Owner, Business Analyst, or Scrum Master role within software development teams
Strong understanding of Agile methodologies (Scrum and/or Kanban)
Experience working directly with stakeholders and development teams simultaneously
Demonstrated ability to manage backlogs, user stories, and defect tracking
Familiarity with SQL Server–based environments
Strong communication, facilitation, and organizational skills
Ability to work effectively in a hybrid team environment
Experience developing business requirements for maintenance organizations to select and implement maintenance scheduling tools

Nice To Haves

Prior experience in federal, DOE, or highly regulated environments
Background in software development or coding (helpful for testing and validation)
Experience with Azure DevOps, SAP, and ServiceNow
Familiarity with compliance-driven development processes

Responsibilities

Act as Project Manager, working closely with stakeholders to gather, refine, and prioritize requirements
Develop business requirements for maintenance organizations to select and implement maintenance schedule tools
Translate business needs into user stories, features, and detailed acceptance criteria
Own and manage the product backlog in Azure DevOps
Coordinate and track software enhancements, defect resolution, and release progress
Facilitate Agile ceremonies (stand-ups, backlog refinement, sprint planning, retrospectives)
Remove impediments and ensure team productivity and delivery continuity
Perform functional testing and validation of bug fixes and enhancements when needed
Ensure solutions align with compliance, regulatory, and DOE-related requirements
Collaborate across systems including SAP and ServiceNow
Communicate status, risks, and priorities clearly to both technical and non-technical stakeholders
Develop and implement a standardized, scalable asset management process for scheduling and coordinating on-line work and off-line outages across facilities
Maintain, revise, update, and develop processes and software integrations with SAP to address infrastructure issues
Support, update, and develop Tableau reports, queries, and interfaces as requested
Engage stakeholders including Facility Managers, Outage Managers, Project Managers, Maintenance Integration Leads, Planners, Engineers, Schedulers, and IT staff to coordinate scheduling change initiatives
Support identification and correction of gaps in scheduling and maintenance processes; assist with procedure updates and incident/issue tracking
Support completion of audits, assessments, meetings, and presentations as requested by the Subcontract Technical Representative (STR)
Serve as Scrum Master and Agile facilitator for a hybrid Scrum/Kanban team