Project Manager, Service & Repair

Johnson & Johnson•Cherry Hill, NJ

12d•Onsite

About The Position

We are searching for the best talent for Project Manager, Service & Repair. Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Johnson & Johnson Heart Recovery is redefining team-driven success while reshaping heart recovery. Here, innovation is driven by continuous improvement and a passion for saving lives. We are seeking a highly motivated and experienced Project Manager to lead the impactful service & repair efforts. This role ensures projects are delivered safely, on time, and in accordance with quality, regulatory, and operational excellence standards. The successful candidate will have demonstrated leadership in managing complex projects that span technical, regulatory, and operational domains. This role requires an inspirational and collaborative leader capable of working across functions, including engineering, quality, regulatory, supply chain, customer service, and cybersecurity, to ensure Service & Repair continues to meet the highest standards of patient safety, device efficacy, and customer satisfaction.

Requirements

Bachelor’s degree in Business, Engineering, Construction Management, Operations Management, or related field; or equivalent experience.
3-7 years’ years of project management experience in service, repair, maintenance, construction, or field service operations.
Proven track record managing CAPAs, lifecycle projects, and regulatory compliance activities.
Strong understanding of design controls, risk management, and regulatory requirements (FDA, ISO).
Exceptional project coordination skills, with the ability to multi-task and meet multiple project deadlines.
Excellent verbal and written communication, with the ability to present technical information clearly to diverse audiences.
Demonstrated leadership in cross-functional teams, motivating team members and managing stakeholder expectations.
Proficiency in project management tools, MS Office Suite, and project budgeting/forecasting.

Nice To Haves

Accelerating
Analytical Reasoning
Coaching
Communication
Facility Management
Good Manufacturing Practices (GMP)
Lean Manufacturing Principles
Lean Supply Chain Management
Manufacturing Engineering
Manufacturing Science and Technology (MSAT)
Problem Management
Project Engineering
Project Schedule
Report Writing
Safety-Oriented
Science, Technology, Engineering, and Math (STEM) Application
Technologically Savvy

Responsibilities

Lead cross-functional projects focused on the ongoing support and enhancement, including operations scaling, CAPAs, and process improvements.
Oversee CAPA processes including root cause analysis, corrective/preventive actions, and verification activities to ensure sustained system integrity.
Manage initiatives for component replacements, redesigns, and system upgrades to extend product life and maintain regulatory compliance.
Ensure all activities adhere to FDA, ISO, and other relevant standards. Prepare documentation and reports for audits and regulatory submissions.
Identify technical and operational risks and develop mitigation plans to minimize impact on product availability and patient safety. Work closely with R&D, Quality, Reg, Cyber, Supply chain, Service and MFG to influence design specifications and processes to achieve the best quality and optimized for cost, manufacturability, supply chain flexibility and operational efficiency for Service & Repair.
Develop detailed project plans, milestones, and timelines to ensure timely delivery of sustaining activities, including risk assessments and resource management.
Maintain comprehensive records of project activities, progress reports, and regulatory documentation, ensuring transparency and traceability.

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401k)
long-term incentive program
Vacation – up to 120 hours per calendar year.
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year.
Holiday pay, including Floating Holidays – up to 13 days per calendar year.
Work, Personal and Family Time - up to 40 hours per calendar year.