Project Manager Senior

USAA•Tampa, FL

17h•Hybrid

About The Position

USAA is seeking two talented Project Manager Senior candidates to join a team accountable for planning, managing, and executing programs and projects to drive Distribution & Service Strategic and Operational business outcomes. As a Project Manager Senior, you will facilitate and drive the planning, execution, and delivery of moderately complex, specific initiatives to achieve strategic business goals, operational objectives, and program-level requirements. You will collaborate with key stakeholders, vendors, and project teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met. This role adheres to EPMO processes, procedures, controls, standards, tools, and templates. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX, Plano, TX Legacy, or Crosstown office. Relocation assistance is not available.

Requirements

Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of relevant experience in project or program management, including planning, tracking, and delivery.
Comprehensive knowledge and demonstrated application of project management tools and methodologies.
Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise-level issues.
Possess a thorough understanding of scope definition, process, and solution mapping; process structures and components; and standard project planning methodologies.
Broad experience supporting projects with complex deliverables including information technology and dependencies across organizations.
In-depth understanding and experience working within risk management policies and procedures.

Nice To Haves

5 years of related knowledge or work experience within financial services or regulated industry.
Current or previous experience with digital technology.
Demonstrated experience in change management and comprehensive communication plans.
Experience working within an Agile project environment.
PMP or SAFe Certification.
Strong understanding of project management tools, jira, jwm, or clarity.
Ability to influence across cross-functional teams.

Responsibilities

Drives implementation of low to moderately complex work efforts, working closely with cross-functional teams and resources to achieve deliverables and milestones within established timeframes.
Plans, directs, organizes resources, and coordinates all project activities for moderately complex work efforts through the development of work effort plans intended to accomplish goals and objectives within prescribed program guidelines, timeframes, scope, and budgets.
Monitors and reports on business objectives, work effort achievements, and key indicators.
Communicates with stakeholders and provides insight on issues through root cause analyses.
Facilitates collaboration on creative alternatives to work effort challenges and resolves issues with subject matter experts.
Removes obstacles and impediments to ensure business and operational objectives are met.
Develops and tracks project budgets that may include necessary capital expenditures, operational expenses, and labor funding requirements.
Identifies and applies best practices and needed process improvement; drives adoption and challenges standards.
Monitors project execution to deliver incremental business value for communication to stakeholders and program managers.
Participates in the creation of the master work effort plan from the underlying plans (if applicable).
Assists in defining the control and the overall delivery of the work efforts to meet the goals, objectives, and success criteria.
Establishes overall cadence for communication with impacted stakeholders and provides a framework for underlying work efforts communication plans.
Manages risk by using best risk management practices to address execution challenges associated with quality, schedule, and cost, in adherence with the risk management framework.
Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.