Project Manager, Salesforce

OffpremTechnology

11h

About The Position

The Project Manager assists the Offprem Delivery Team in coordinating with the Client and completing all project deliverables on time and on budget. This role will require communicating with a range of internal and external stakeholders regarding project status and timelines, often across several components and moving pieces. To be successful in this role, the Project Manager should have strong communication skills, a high level working knowledge of various components of the Salesforce ecosystem, and experience with a variety of Project Management tools.

Requirements

Bachelor’s Degree or equivalent experience
Excellent communication, time management, and collaboration skills
Strong ability to hold project team members accountable to deliverables
Ability to stay organized while balancing several projects at once
Ability to manage competing priorities and adapt to changing requirements

Nice To Haves

A consultative approach and the ability to identify opportunities or propose solutions for future work
Ability to work with both technical teams and business stakeholders to ensure mutual understanding and alignment on goals and deliverables
Experience working with multiple clients and with salesforce solutions is a plus
Experience working with project management systems or tools

Responsibilities

Work with Client and Offprem Delivery Team to develop project timelines
Determine project milestones, including project completion date, key deliverable dates throughout the project, and any particular use cases that may have distinct deadlines
Work with client and Offprem teams to coordinate availability for all meetings and distribute meeting invites
Track project tasks/timeline to ensure project/task delivery within agreed upon timeline/milestones and Statement of Work
Communicate with Offprem team to ensure team members stay on track
Ensure client is completing tasks by requested deadlines and communicate timeline shifts that may result from client tardiness
Utilize project management tools (Asana) to assign tasks to appropriate team members
Client communication
Take notes during all calls and distribute to client and Offprem teams
Lead weekly status calls and send weekly status reports, including completed tasks, upcoming tasks / next steps, and budget tracking (cumulative hours used, marginal hours used, hours remaining)
Lead Kickoff Calls focused on introductions, methodology, scope, and next steps
Promptly respond to all client emails with acknowledgement of the question or response at hand and assign to appropriate project team member where appropriate
Identify potential risks and issues that arise during a project and develop mitigation strategies