Project Manager-Retail Bank Construction (Ground-Up/Fit-Outs)

Turner & Townsend • Charlotte, NC

5d • Hybrid

About The Position

Turner & Townsend is seeking an experienced Project Manager to lead the planning, execution, and delivery of retail banking branch ground-up and fit-out construction projects. The ideal candidate will be client-focused, highly organized, and capable of managing multiple fast-paced projects while ensuring consistency, quality, budget adherence. Role requires 25%-30% regional travel to project sites when required.

Requirements

• Bachelor's degree in Construction Management, Architecture, Engineering, Project Management, or a related field.
• 5+ years of experience managing retail and/or banking ground-up and/or fit-out construction projects.
• Experience overseeing multi-site retail construction projects and fast-track project delivery environments.
• Strong knowledge of project management methodologies, budgeting, scheduling, risk management, and construction administration.
• Proficiency with Microsoft Project, Primavera P6, Excel, and project management software platforms.
• Excellent communication, stakeholder management, leadership, and problem-solving skills.

Nice To Haves

• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Responsibilities

• Manage multiple branch renovation and retail banking improvement projects from initiation through closeout.
• Coordinate and manage stakeholders including banking clients, architects, engineers, contractors, vendors, facilities teams, and regulatory authorities.
• Develop, monitor, and maintain project schedules, ensuring key milestones, critical paths, and delivery commitments are achieved.
• Ensure effective project governance, standards, processes, and reporting frameworks are consistently applied across all projects.
• Prepare and deliver project status reports, executive summaries, risk registers, and leadership updates.
• Oversee the execution of branch renovations to ensure compliance with client design standards, brand requirements, security protocols, and operational needs.
• Manage project budgets, forecasts, change orders, and cost controls to ensure projects are delivered within approved financial parameters.
• Coordinate planning and execution activities to minimize disruption to branch operations, customers, and employees during renovations.
• Facilitate communication between internal stakeholders, construction teams, vendors, and banking operations teams through regular meetings and project updates.
• Monitor design development, permitting activities, procurement schedules, construction progress, and project closeout requirements.
• Manage contractor and consultant performance, ensuring quality, safety, schedule, and budget objectives are achieved.
• Review project documentation, drawings, schedules, budgets, and contractor deliverables to ensure alignment with project goals.
• Lead issue resolution efforts, including responding to field conditions, RFIs, change requests, and operational challenges.
• Identify project risks and develop mitigation strategies to support successful project delivery.
• Support value engineering initiatives and recommend cost-effective solutions without compromising quality, customer experience, or regulatory compliance.
• Ensure all renovations are completed in accordance with applicable building codes, accessibility requirements, life safety standards, and banking security guidelines.
• Maintain strong client relationships and serve as a trusted advisor throughout the project lifecycle.
• Identify opportunities for program improvements, process efficiencies, and expanded services within the retail banking portfolio.
• Support business development efforts by fostering positive client relationships and identifying future project opportunities.

Benefits

• We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level