Project Manager - RCM
About The Position
Vital Care is seeking a Project Manager for Revenue Cycle Management (RCM) to develop and implement key strategic projects and initiatives. This role will focus on systems, automation, and operational efficiencies, ensuring regulatory compliance is central to all RCM policies and procedures. Vital Care is a premier pharmacy franchise business with a strong commitment to improving patient lives and supporting healthcare professionals through its network of locally-owned franchise locations across the United States. The company has over 100 franchised Infusion pharmacies and clinics in 35 states, specializing in serving underserved and secondary markets. They provide comprehensive guidance to owners for launching, growing, and operating their businesses successfully.
Requirements
- Highly effective Leadership skills, proven in a high-growth and dynamic environment.
- Strong Revenue Cycle Management experience emphasizing intake, claims processing, collections, and payment posting.
- Knowledge of accounting procedures, healthcare terminology, and experience in government and insurance carrier billing and collections procedures.
- Team building skills and the ability to influence, lead, teach, train, counsel, and coach to accomplish organizational goals.
- Demonstrated expertise in root cause analysis with the ability to problem-solve complex situations while guiding and coaching individuals to bring the desired solution to the organization.
- Excellent verbal and written communication and interpersonal skills.
- Ability to follow oral and written instructions.
- Proficient in Jira, Confluence, and Monday.
- A bachelor’s degree in business, accounting, or a similar discipline is strongly preferred, along with medical billing and accounts receivable experience.
- Minimum of 5 years of Revenue Cycle Management experience with three years of proven leadership experience in a home infusion setting.
- Project Management Certification.
Responsibilities
- Process assessment, identifying gaps and operational efficiencies to develop strategic initiatives.
- Design, communication, and implementation of RCM initiatives.
- Establish and monitor Key Performance Indicators to measure project success and effectiveness.
- Evaluate and score potential projects for overall impact on the business to prioritize competing initiatives.
- Define, capture, monitor, audit, and report key analytics to achieve desired financial outcomes and project objectives.
- Transparent and open communication with team members.
- Facilitate team discussions and activities toward root cause analysis, permanent problem resolutions, and continuing focus on process improvement.
- Maintain current awareness of key industry information and act as a technical guide to team members, providing insights, vision, and resources to ensure team growth and development in decision-making.
- Implement software solutions to enhance current systems to improve operational efficiency, quality, and compliance.
- Perform other related duties as assigned.
Benefits
- Comprehensive medical, dental, and vision plans
- Flexible spending accounts
- Health savings accounts
- Paid time off
- Personal days
- Company-paid holidays
- Paid Paternal Leave
- Volunteerism Days off
- Company-sponsored basic life insurance
- Long-term disability insurance
- Employee-paid voluntary life insurance
- Employee-paid accident insurance
- Employee-paid critical illness insurance
- Employee-paid short-term disability insurance
- 401(k) matching
- Tuition reimbursement
- Employee assistance programs (mental health, financial, and legal)
- Rewards programs offered by our medical carrier
- Professional development and growth opportunities
- Employee Referral Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
